- Getting involved in local advocacy groups to promote positive change in the community
- Dancing
- Participating in fundraising events to support local charities, schools, or community projects
- Offering time and support to shelters for the homeless, women, and animals
- Mindfulness Practices
- Road Trips
- Embracing outdoor adventures such as fishing, canoeing and going to the beach
Michelle Stambaugh
Walkerton,IN
Summary
Dedicated mortgage loan officer with a strong background in loan origination, credit analysis, and client support. Known for exceptional communication skills and problem-solving abilities, driving seamless loan processes and enhancing customer satisfaction.
Overview
20
20
years of professional experience
Work History
Senior Mortgage Loan Officer
Ruoff Home Mortgage
La Porte, IN
06.2025 - Current
- Evaluate borrower financial profiles to determine mortgage eligibility and suitability.
- Recommend appropriate loan products based on client needs and financial situations.
- Prepare and process loan applications, ensuring compliance with underwriting guidelines.
- Collaborate with real estate agents and clients to facilitate smooth transaction processes.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist in developing marketing strategies to promote loan products and services effectively.
- Prepare comprehensive loan files that included detailed documentation needed for underwriting approval.
- Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
- Participated in industry events to stay current on trends and changes within the mortgage lending landscape.
Loan Officer
Movement Mortgage
South Bend, IN
02.2025 - 06.2025
- Evaluated client financial information to determine loan eligibility and risk assessment.
- Collaborated with underwriters to streamline loan processing and improve turnaround times.
- Educated clients on mortgage products, guiding them through the loan application process.
- Analyzed market trends to provide informed recommendations on mortgage options.
- Utilized loan origination software to manage applications and track progress efficiently.
- Assisted in resolving client inquiries, ensuring timely communication throughout the lending process.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
Loan Officer Assistant
Movement Mortgage
South Bend, IN
07.2024 - 02.2025
- Assisted in preparing loan applications and documentation for processing.
- Coordinated communication between clients and loan officers to ensure timely updates.
- Reviewed credit reports and financial statements for accuracy and compliance.
- Managed loan tracking systems to streamline process efficiency and organization.
Loan Officer Assistant
Hallmark Home Mortgage
South Bend, IN
03.2021 - 07.2024
- Supported clients in understanding loan products and requirements effectively.
- Maintained detailed records of client interactions and loan progress within CRM software.
- Collaborated with underwriting teams to resolve discrepancies in applications promptly.
- Facilitated the execution of closing documents, ensuring compliance with regulations.
Paralegal
Frederick B Ettl, Attorney at Law
South Bend, IN
03.2018 - 02.2021
- Drafted and reviewed legal documents, ensuring compliance with court rules and regulations.
- Managed case files, maintaining organization and facilitating efficient retrieval of information.
- Collaborated with attorneys on trial preparation, including witness interviews and evidence compilation.
- Implemented process improvements, streamlining document management systems for increased efficiency.
- Coordinated with clients to gather necessary documentation and provide updates on case progress.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Paralegal
Tuesley Hall Konopa
South Bend, IN
05.2015 - 03.2018
- Implemented process improvements, streamlining document management systems for increased efficiency.
- Coordinated with clients to gather necessary documentation and provide updates on case progress.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
Paralegal
Botkin & Hall, LLP
South Bend, IN
11.2005 - 03.2015
- Drafted and filed Trademark applications, copyright applications and patent applications
- Maintained 100's of files for Registered Trademarks and Patents including renewals
- Edited and proofread legal documents to verify accuracy.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Conferred with clients and other involved parties to gather and track case information.
- Conducted detailed client intakes and entered information into company database.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
- Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
- Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
Education
Some College Credits - General Studies
IUSB
South BendCert of Specialized Study-U.S Patent Prosecution - Legal Studies
IP Paralegal Institute
Kailua-Kona, HI05-2013
Cert Specialized Study-U.S Patent Forms/filing - Legal Studies
IP Paralegal Institute
Kailua Kona, HI03-2013
Skills
- Licensed loan originator
- Communication and interpersonal skills
- Credit analysis proficiency
- Closing coordination experience
- Goal oriented
- Payment collection
- Marketing expertise
- Business referral management
- Teamwork
- Client account management
- Customer service
- Problem-solving
Interests
Timeline
Senior Mortgage Loan Officer
Ruoff Home Mortgage
06.2025 - Current
Loan Officer
Movement Mortgage
02.2025 - 06.2025
Loan Officer Assistant
Movement Mortgage
07.2024 - 02.2025
Loan Officer Assistant
Hallmark Home Mortgage
03.2021 - 07.2024
Paralegal
Frederick B Ettl, Attorney at Law
03.2018 - 02.2021
Paralegal
Tuesley Hall Konopa
05.2015 - 03.2018
Paralegal
Botkin & Hall, LLP
11.2005 - 03.2015
Some College Credits - General Studies
IUSB
Cert of Specialized Study-U.S Patent Prosecution - Legal Studies
IP Paralegal Institute
Cert Specialized Study-U.S Patent Forms/filing - Legal Studies
IP Paralegal Institute