Michelle Starkey
Madison,WI
Summary
Dynamic Human Resources Manager with a proven track record at Sergenian’s Floor Coverings, excelling in strategic hiring and data-driven talent acquisition. Expert in implementing HRIS solutions and fostering workplace culture enhancement, I drive employee engagement and compliance, ensuring organizational success through innovative HR practices and effective coaching.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Sergenian’s Floor Coverings
04.2023 - Current
- Spearheaded full-cycle talent acquisition strategies, leveraging AI-powered applicant tracking systems (ATS) to optimize hiring efficiency and reduce time-to-fill rates.
- Developed succession planning frameworks to enhance workforce retention and internal mobility.
- Implemented HR analytics dashboards to track key performance indicators (KPIs), employee turnover trends, and engagement levels.
- Designed and delivered leadership development programs, coaching management on employee relations, conflict resolution, and talent retention.
- Ensured compliance with FLSA, FMLA, ADA, EEOC, and OSHA regulations while maintaining HR best practices.
- Established a culture of continuous learning and DEIB through mentorship, training, and cross-functional collaboration.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Human Resources Manager
Lodgic Everyday Community (Company Closed)
12.2021 - 04.2023
- Developed and led workforce planning and talent pipeline strategies to anticipate business needs and fill critical roles.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Designed AI-enhanced recruitment campaigns to attract top-tier talent, reducing hiring costs and increasing quality-of-hire.
- Implemented total rewards and benefits optimization, increasing employee satisfaction and engagement.
- Led organizational change management initiatives, ensuring smooth transitions during structural shifts.
- Provided HR business partnering support to leadership, aligning HR strategies with organizational goals.
Human Resources Manager (Temp Contract)
KleenMark
02.2020 - 12.2021
- Transformed HR operations, implementing HRIS and ATS technologies to automate recruitment, onboarding, and payroll processes.
- Partnered with department heads to develop competency-based hiring frameworks and AI-driven job assessments to improve hiring outcomes.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Human Resources Generalist | Talent Acquisition Specialist
Mt. Olympus Water & Theme Park
07.2017 - 02.2020
- Managed full-cycle recruitment, overseeing high-volume hiring for seasonal and full-time employees across multiple locations.
- Optimized international recruitment strategies, leveraging AI-driven sourcing tools and global recruitment partnerships.
- Developed and executed HR policies and compliance training, ensuring adherence to FMLA, EEO, and labor laws.
- Spearheaded diversity recruitment initiatives, driving an inclusive hiring approach.
- Led HR data analytics projects, using insights to improve workforce planning and employee retention.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Executive Director
Milestone Senior Living
Cross Plains, WI
01.2015 - 07.2017
- Managed daily operations of assisted living facility and ensured compliance with regulations.
- Developed personalized care plans based on residents' health needs and preferences.
- Coordinated staff schedules to maintain adequate coverage and support resident care.
- Conducted regular training sessions to enhance staff skills and improve service quality.
- Facilitated family meetings to discuss resident progress and address concerns effectively.
- Oversaw medication management processes to ensure safety and adherence to protocols.
- Implemented community engagement activities to enhance residents' social well-being.
- Collaborated with healthcare providers to ensure comprehensive resident care and support.
- Developed and implemented individualized care plans for residents, ensuring that their personal needs were met.
- Performed routine inspections of facilities to identify potential safety hazards or areas needing improvement.
- Collaborated with external organizations such as hospices, home health agencies and other healthcare providers in order to provide comprehensive services to residents.
- Conducted regular meetings with department heads to review policies and procedures.
Education
Master of Business Administration (MBA) - Human Resource Management
Upper Iowa University
Fayette, IABachelor of Science - Human Resource Management
Upper Iowa University
Fayette, IASkills
- Strategic hiring and resource allocation
- Strategic HR planning
- Data-driven talent acquisition
- Workplace culture enhancement
- HR compliance expertise
- Benefits management
- Proficient in HR data analysis
- Performance management
- Change management expertise
- Proficient in deploying HRIS and ATS solutions
- Implementation of HR procedures
- Employee engagement strategies
- Skilled in Microsoft Office applications
- Coaching and guidance
Timeline
Human Resources Manager
Sergenian’s Floor Coverings
04.2023 - Current
Human Resources Manager
Lodgic Everyday Community (Company Closed)
12.2021 - 04.2023
Human Resources Manager (Temp Contract)
KleenMark
02.2020 - 12.2021
Human Resources Generalist | Talent Acquisition Specialist
Mt. Olympus Water & Theme Park
07.2017 - 02.2020
Executive Director
Milestone Senior Living
01.2015 - 07.2017
Master of Business Administration (MBA) - Human Resource Management
Upper Iowa University
Bachelor of Science - Human Resource Management
Upper Iowa University