Michelle Tannous
Norwood,MA
Summary
Detail-oriented administrative team member well-versed in data entry, customer relations. Familiar with accounts receivable and collections operations. Excellent multitasking and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Billing Assistant
Boston Healthcare
07.2022 - 05.2024
I'd verify the eligibility of the patient's insurance, meticulously ensuring the accuracy of copays and deductibles. Additionally, I'd proactively reach out to collect any outstanding copays or self-pays that weren't addressed during the appointment.
Customer Service Cashier
Frugals
01.2018 - 06.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
No Degree - Nursing
Massachusetts Bay Community College
Wellesley Hills, MA05.2025
Skills
- Accounts receivable experience
- Dispute Resolution
- Deadline-oriented
Timeline
Billing Assistant
Boston Healthcare
07.2022 - 05.2024
Customer Service Cashier
Frugals
01.2018 - 06.2022
No Degree - Nursing
Massachusetts Bay Community College