Michelle Tello
Lawrence,MA
Summary
Proven leader and effective communicator, adept at fostering teamwork and collaboration at UPS. Enhanced driver performance and met performance objectives through innovative training and resource management. Excelled in staff development and safety compliance, significantly improving team accountability and efficiency. Skilled in labor relations and problem-solving, consistently achieving company goals.
Overview
10
10
years of professional experience
Work History
On Road Supervisor
UPS
06.2014 - Current
- Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
- Enhanced driver performance through comprehensive training programs and ongoing evaluation of skills.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Education
No Degree - Business Administration And Management
Bunker Hill Community College
Charlestown, MA12.2026
Skills
Strong Communication Skills
Staff Training and Development
Time management
Labor Relations Management
Incident Investigation Procedures
Teamwork and Collaboration
Adaptability and Flexibility
Decision-Making
Relationship Building
Attention to Detail
Problem-solving abilities
Safety Compliance Knowledge
Health and fitness
Languages
Spanish
Native or Bilingual
Timeline
On Road Supervisor
UPS
06.2014 - Current
No Degree - Business Administration And Management
Bunker Hill Community College
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