Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Totty

Appomattox,VA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Uscellular
Appomattox, VA
06.2020 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Sales Associate

Lowes Distribution Center
Madison Heights, VA
08.2017 - 03.2018
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.

Education

High School Diploma -

Appomattox County High School
Appomattox, VA
05-2017

Skills

  • Customer Service
  • Training & Development
  • Friendly, Positive Attitude
  • Good Telephone Etiquette
  • Active Listening
  • Organizational Skills
  • Problem-Solving
  • Multitasking Abilities
  • Attention to Detail
  • Task Prioritization
  • Organization
  • Interpersonal Communication

References

References available upon request.

Timeline

Assistant Manager

Uscellular
06.2020 - Current

Sales Associate

Lowes Distribution Center
08.2017 - 03.2018

High School Diploma -

Appomattox County High School

Similar Profiles

CREATE PROFILE
Michelle Totty