Michelle Van Putten
The Hall on the Yard
18
years of professional experience
Work History
Flight Attendant
1 Year 8 Months- Follows all FAA guidelines as required
- Passenger interactions
- Provide Instructions and demonstration of safety equipment/features
- Frequent walking, bending, positive attitude and composure
- Provide/ Sell snacks, beverages and alcohol to passengers
Server
2 Years 5 Months- Full Service Food hall servicing 8 restaurants
- Take orders using electronic Toast device
- Buss tables, food runner, set up and take down events
- Serviced groups of parties 2-50+
Front Desk Coordinator/ Insurance – Authorization Representative/ Medical Billing
3 Years 6 Months- Appointment Scheduler
- Check-In
- Medical Records Keeper
- Insurance/ Authorization Verification
- Post charges and insurance/ Patient payments
- EOB's and AR Reports
- Claim Denials and Appeals
Patient Service Representative Site Lead/Phlebotomist
10 Years 3 Months- Phlebotomy: Pediatric, Adult and Geriatric
- Data Entry
- Specimen Processing
- Biometrics Screening
- Urine and Blood Drug Screens
- Weekly and Quarterly Inventory
- Daily decontamination of service center site
- Follow standard operating procedures for medical practices
- Rehired November 2020
Customer Service Representative
3 Months- Handled incoming calls from customers looking to place orders on products
- Locate when orders were being delivered
- Navigated through multiple operating systems
- Provided feedback to customers on products
- Provided excellent customer service
- Seasonal
Biologic Specialist
1 Year 4 Months- Run Centrifuge
- Separate Whole Blood from Plasma
- Data Entry
- Labeling of blood products
- Unpacking and Packing of blood components
- Follow standard operating procedures for medical practices
Phlebotomist
8 Months- Pre-Screening of Donors
- Vitals
- Phlebotomy: Pediatric, Adult and Geriatric
- Data Entry
- Daily decontamination of mobile bus
- Follow Standard Operating Procedures for medical practices
Customer Service Representative
1 Year 7 Months- Handled inbound calls from customers, Sales Associates and contractors to assist with any installation issues
- Dispatching
- Solutions Specialist
- Appointment Scheduler
Medical Assisting Extern
2 Months- Scheduling
- Insurance Referrals
- Filing
- Data Entry
- Vitals
- Urinalysis check
- Patient Room Preparation
- Intake of medical history
- Operate multi-phone Lines
- Externship
Sales Representative
5 Months- Provided Demonstrations of how to use products
- Selling of Products
- Daily Inventory
- Cash Register
- Light cleaning and restocking
- Seasonal
Timeline
Flight Attendant
Omni Air International
07.2022 - 03.2024
Server
The Hall on the Yard
11.2021 - 04.2024
Front Desk Coordinator/ Insurance – Authorization Representative/ Medical Billing
Rockledge MRI and PET Imaging center
08.2016 - 02.2020
Customer Service Representative
Ebay
11.2014 - 02.2015
Patient Service Representative Site Lead/Phlebotomist
Quest Diagnostics
01.2012 - 04.2022
Biologic Specialist
Florida's Blood Centers
01.2010 - 05.2011
Phlebotomist
Florida's Blood Centers
05.2009 - 01.2010
Customer Service Representative
Sears Contractor Service Group
11.2007 - 06.2009
Medical Assisting Extern
Dr. Cecilia Pineda Internal and Primary Care
04.2007 - 06.2007
Sales Representative
NSK Proactiv
08.2006 - 01.2007