Michelle Varela
Plainville,CT
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in operations management and employee training. Expert in cash handling and inventory control, I successfully implemented quality measures that enhanced beverage consistency. Passionate about fostering a customer-oriented environment, I excel in mentoring staff to achieve exceptional service standards.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
06.2025 - Current
- Supervised daily operations to ensure smooth service and efficient workflow.
- Trained and mentored new team members on customer service standards and product knowledge.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented quality control measures to maintain beverage consistency and excellence.
Barista
Starbucks
04.2023 - 06.2025
- Crafted high-quality beverages to meet customer preferences and ensure satisfaction.
- Managed cash register transactions accurately while providing exceptional customer service.
- Trained new baristas on beverage preparation techniques and workplace protocols.
- Maintained cleanliness and organization of workstations in compliance with health standards.
Education
BBA - Business Administration
Arizona State University
Tempe, AZ06-2029
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Inventory control and record keeping
- Operations management
- Policy enforcement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
06.2025 - Current
Barista
Starbucks
04.2023 - 06.2025
BBA - Business Administration
Arizona State University