Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Vinson

Cincinnati,OH

Summary

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.

Overview

15
15
years of professional experience

Work History

Head Teller

Kemba Credi Union
09.2019 - Current
  • Enhanced customer satisfaction by providing efficient and accurate transaction services.
  • Streamlined teller operations for improved productivity, implementing organized cash drawer management procedures.
  • Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations.
  • Mentored junior tellers, fostering professional development and growth within the team.

Assistant Manager

United Dairy Farmers
09.2008 - 09.2020
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Associate of Applied Business - Accounting

Cincinnati State Technical And Community College
Cincinnati, OH
05.2016

Skills

  • Teller Support
  • Consumer Banking
  • Promoting bank services
  • Cross-selling techniques
  • Branch operations

Timeline

Head Teller

Kemba Credi Union
09.2019 - Current

Assistant Manager

United Dairy Farmers
09.2008 - 09.2020

Associate of Applied Business - Accounting

Cincinnati State Technical And Community College

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Michelle Vinson