Michelle Walker
Saint Paul,MN
Summary
I am a strong, dedicated, loyal, hardworking, respectful, Compassionate individual. I’m high energy, motivated, responsible, passion, love for animals, people and my work, works hard, and meets goals and expectations. recognized for ability to manage multiple tasks while providing high-quality care to both individuals and Animals in need. Specialize in creating stable, nurturing environments, with skills in behavioral management, educational support, and trauma-informed care. Excel in communication, empathy, and patience.
Overview
21
21
years of professional experience
Work History
PPAR Animal Foster Caregiver
PPAR
Prior Lake, Minnesota
03.2013 - Current
- Cared for the physical needs of animals during transit by providing food, water, and comfort breaks as needed.
- Conducted assessments of families to determine eligibility for foster care services.
- Conducted regular inspections of facilities to ensure compliance with local regulations concerning animal care and welfare standards.
- Assisted veterinarians with animal care by restraining animals for exams and treatments.
- Provided daily care for companion animals, including feeding, grooming and administering medications.
- Maintained detailed records of animal care, including feeding, exercise, medical treatments and grooming.
- Educated customers regarding proper animal care techniques and requirements.
- Provided routine care to animals including grooming, feeding, and exercising them.
- Maintained detailed records of animal health care.
- Maintained accurate records of animal care services provided.
- Provided guidance and direction to volunteer staff members assisting with animal care duties.
- Provided medical care to small and large animals in a clinical setting.
- Provided preventative care, such as vaccinations and flea and tick treatments, for animals in the facility.
- Assisted with pet care such as walking dogs, feeding animals, cleaning litter boxes.
- Handled animals with care to minimise stress levels during treatments.
- Cared for animals and provided enrichment activities to promote well-being.
- Organized and maintained a clean, safe environment for the animals in our care.
- Cared for and monitored animals in kennel setting, providing food, water and exercise.
- Assisted in the daily care of animals, including feeding, cleaning enclosures, monitoring health, and providing enrichment activities.
- Provided information to customers regarding animal health care needs.
- Cared for farm animals in addition to domestic pets and maintained clean animal spaces.
- Freed or exercised animals or provided other general care.
- Maintained records of daily activities related to production output or animal care.
- Fostered relationships with local animal shelters and participated in community outreach programs.
- Provided daily care for a variety of animals, including feeding, cleaning, and monitoring health.
House/small Business Cleaner
Self Employed Services
Eagan, Minnesota
07.2003 - Current
- Cleaned and sanitized all areas of the office, including bathrooms, kitchens, conference rooms, lobbies and elevators.
- Organized and restocked supplies in designated areas such as paper towels, soap and other cleaning materials.
- Swept and mopped floors on a daily basis to maintain cleanliness.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
- Serviced, cleaned and restocked restrooms.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Organized closets according to customer specifications.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Interacted pleasantly with clients and guests when performing daily duties.
- Communicated with customers about requests for additional supplies or cleaning services.
Assistant Store Manager
Circle K
Saint Paul, MN
11.2019 - 11.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
PCA-Job Couch/ Office Coordinator
Customize Options
Oakdale, Minnesota
09.2005 - 11.2018
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Monitored client's performance in the workplace by conducting follow-up visits with employers or supervisors.
- Assisted with resume writing, job search strategies, and goal setting.
- Coached clients on appropriate workplace behavior and expectations.
- Engaged individuals receiving support through coaching, feedback and skills development exercises.
- Collaborated with employers to secure meaningful employment opportunities for clients.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Education
High School Diploma -
North High High School
North St. Paul 05-2000
Some College (No Degree) - Animal Health
Argosy University
Eagan, MNSkills
- Management skills and experience Overseeing and Managing a team Customer Service Animal Welfare Animal Care Animal Services Animal grooming Event Coordination Inventory Management Problem Solving Relationship Building Vendor Coordination Schedule Management Team Leadership Training and Development Office Coordination personalized Care teaching daily skills to individuals with disabilities job coaching individuals with disability
hobbies, volunteering experiences
- Experience and knowledge through out my starting teenage years and still involved in volunteering and riding at several different horse ranches and stables. Riding, training, grooming, feeding and nutrition, cleaning of stalls and grounds, working the horses and dogs etc. spending a great amount on time on grandparents farm and helping with all the animals they fostered and cared for.
- Volunteering and working with individuals with special needs since I was in elementary school and grew up with family doing in home care for individuals with disabilities in our home.
- I have always enjoyed cleaning and organizing and helping others in getting tidy and organized and have been in cleaning industry on and off since I was just out of high school.
Timeline
Assistant Store Manager
Circle K
11.2019 - 11.2024
PPAR Animal Foster Caregiver
PPAR
03.2013 - Current
PCA-Job Couch/ Office Coordinator
Customize Options
09.2005 - 11.2018
House/small Business Cleaner
Self Employed Services
07.2003 - Current
High School Diploma -
North High High School
Some College (No Degree) - Animal Health
Argosy University