Michelle Weeks

Lead a team of Route sales Representative and warehouse team to ensure all routes were taken care of. filled in on routes and in warehouse while employees were on vacation. Worked one one one with employee's in depot and also on route/ warehouse.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

• Completed point of sale opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Rotated stock to achieve optimum appeal and minimize shrinkage.

• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

• Maintained compliance with company policies, objectives and communication goals.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Worked with management team to implement proper division of responsibilities.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.