Michelle Weeks
Accomplished senior management professional with over 30 years of experience in the nutritional ingredients and dietary supplement industry, including 14 years as General Manager overseeing operations in New jersey and California. Extensive experience directing Multi-location operations, providing leadership across sales, purchasing, quality control, customer services, operations, production and administrative functions.
Proven ability to improve operational efficiency, implement organizational changes, reduce costs through strategic vendor negotiations, and make sound business decisions to support profitability. Experienced in employee development, regulatory compliance and working directly with the president of the company to achieve business objectives. An innovative, practical thinker with strong bbusiness judgment a hands-on leadership approach, and a comprehensive understanding of daily operations.
Work History
Senior Management - Business Operations (Remote)
Remain involved across all business functions while working remotely, reporting directly to the company president.
Manage and provide ongoing direction to the sales team to ensure sales growth.
Manage sales and customer relationships with a few select house accounts.
Support customer service, quality control, purchasing and vendor relationships, accounts receivable, handle customer payment issues.
General Manager
Promoted to General Manager overseeing both company locations, CA and NJ. With over 60+ employees and department managers across sales, purchasing, production warehouse operations, customer service and quality.
Significantly improved operational efficiency through changes to workflows, employee responsibilities, and day to day processes.
Drove multi-million dollar sales growth through strategic sales development and leadership of the sales team.
reduced operating costs by negotiating improved supplier pricing based on market conditions and more favorable contracts for routine office operations.
Hired select employees, including department managers; oversaw performance evaluations, compensation adjustments and personnel decisions.
Worked closely with the Quality team to maintain standard operating procedures, monitor adherence. Led in FDA facility inspections.
Coordinated industry trade shows. Implemented successful post show follow-up procedures to ensure profitability.
Director of West Coast Operations
Led California operations, managing sales, customer service, accounts payable and receivable, and shipping and receiving to ensure seamless operational flow.
Coordinated daily work across departments to support customer needs, order fulfillment, and effective operations.
Customer Relations
Worked in customer relations in the vitamin industry before being recruited to join Stryka Botanics as Director of West Coast operations.