Michelle Wicker

I am currently unemployed and have been looking for a position. I added it to my resume to explain the 9-month timeframe that I haven't worked.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Developed strong customer relationships to encourage repeat business.
• Presented existing and prospective customers with valuable service or product information to aid in decision-making.

• Assisted patients with self-administered medications.
• Provided basic grooming and hygiene assistance to patients.
• Provided safe mobility support to help patients move around personal and public spaces.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

• Assisted guests in making reservations, answering inquiries, and resolving complaints.
• Responded to all customer inquiries thoroughly and professionally.
• Ensured superior customer experience by addressing concerns and resolving problems on the spot.
• Handled all guest relations issues in a gracious manner and in accordance with company policies.