Michelle Wicks Rash
Wilmington,DE
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Administrative Assistant to the CFO
AFSC Via Addison Group
12.2022 - Current
- Organized successful events,, team-building activities, and workshops.
- Maintained strict confidentiality of sensitive information pertaining to company finances, personnel matters, and strategic planning.
- Enhanced the CFO''s productivity by managing calendars, scheduling appointments, and coordinating travel arrangements.
- Supported the finance team in year-end closing procedures, ensuring accuracy of audit data information gathering and uploads.
- Coordinated onboarding processes for new finance staff to ensure seamless integration into the team.
- Handled confidential information in professional manner.
- Coordinated travel arrangements and bookings for executive staff via online booking tool.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Coordinated events and worked on ad hoc projects.
- Created and managed office systems to efficiently deal with documentation.
- Volunteered to help with special projects of varying degrees of complexity.
- Project Manager working closely with IT creating the new Finance Center and Credit Card Systems
- Support Regional Controllers with quarterly reporting
- Reconciling monthly Wells Fargo accounts for CFO, Director of Business Operations and the Senior Controller.
- Ensure our current shipping partner payments are kept up-to-date.
- Experience coordinating global Zoom meetings with interpreters present.
- Worked as a team with IP staff to coordinate and execute the IPEC/Finance Meetings held in May/June of 2024.
Customer Accounts Executive, Wage and Investment
Internal Revenue Service, IRS
11.2021 - 12.2022
- Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
- Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in state and federal laws.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined resolution goals.
- Held the strictest of confidentiality standards due to sensitive nature of personally identifiable information being processed.
Administrative Assistant III, Area Vice President
Comcast/Xfinity
09.1997 - 09.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting and took detailed notes for later Leadership Team distribution.
Education
High School Diploma -
Concord High School
Wilmington, DESkills
- Document Preparation
- Executive Support
- Calendar Management
- Expense Tracking
- Meeting Coordination
- Travel Arrangements
- Exceptional organization
- Microsoft Office
- Business Central
- Process Improvement
- Problem-solving aptitude
- Project Planning
Timeline
Administrative Assistant to the CFO
AFSC Via Addison Group
12.2022 - Current
Customer Accounts Executive, Wage and Investment
Internal Revenue Service, IRS
11.2021 - 12.2022
Administrative Assistant III, Area Vice President
Comcast/Xfinity
09.1997 - 09.2010
High School Diploma -
Concord High School
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