Michelle Wilkinson
Daniel Eisinger DDS
Lapeer,MI
29
years of professional experience
Dedicated Dental Office Administrator with nearly 30 years of experience in optimizing office workflows and managing insurance credentialing. Proven ability to enhance patient communication and streamline billing processes, leading to increased revenue and satisfaction.
Work History
Dental Office Manager / Office Administrator
19 Years 7 Months- Managed Dentrix software updates and employee training
- Coordinated patient communications, enhancing satisfaction through timely follow-ups and reminders.
- Extensive experience in managing insurance claims, explaining treatment plans, and outlining pricing details for procedures and services.
- Credentialed multiple dentists with insurance companies
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Dental Office Administrator
5 Years 5 Months- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated insurance verification and facilitated claims processing for timely reimbursements.
- Streamlined billing processes, patient receivables, and coordinated with collection agencies
Dental Office Administrator
2 Years 9 Months- Managed billing processes, reducing discrepancies and enhancing revenue cycle management.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Increased patient satisfaction with thorough insurance verification and accurate billing procedures.
Education
No Degree - Sonography
High School Diploma
Skills
Treatment Planning
Dental software proficiency
Insurance billing
Schedule management
Insurance credentialing
Patient communication
Customer service
Timeline
Dental Office Manager / Office Administrator
Daniel Eisinger DDS
01.2007 - CurrentRead More
Dental Office Administrator
David Regiani DDS
01.2000 - 06.2005Read More
Dental Office Administrator
Micheal Murphy DDS
04.1997 - 01.2000Read More
Oakland Community College
No Degree from Sonography
Read More
Lapeer West High School
High School Diploma
Read More