Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Michelle Parker Williams

Michelle Parker Williams

Port Angeles,WA

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

24
24
years of professional experience

Work History

Case Manager- Care Navigator

Peninsula Behavioral Health
Port Angeles, WA
01.2022 - 05.2023
  • Works as part of outpatient clinical team to provide effective behavioral health services, including diagnostic evaluation, evidence-based psychotherapy, treatment planning, and crisis intervention
  • Mental Health Therapist ensures that services are provided in manner that is timely, necessary, and congruent with age, strengths, and cultural framework of individual.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
  • Developed and implemented comprehensive case management plans to address client needs and goals
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
  • Monitored clients' progress and tracked client services to provide crisis interventions
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing
  • Developed and implemented safety plans for clients at risk of harm to provide protection
  • Utilized trauma-informed approach to promote healing and empowerment for clients
  • Evaluated treatment plans against individual goals and healthcare standards
  • Facilitated individual and group sessions to promote positive behavior change for clients
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs

Realtor

Re-Max
Port Angeles, WA
05.2018 - 01.2022
  • Licensed professional who helps clients buy, sell, and rent homes, apartments, and commercial properties
  • These individuals work closely with clients to understand their preferences and needs and assist them in navigating the complex real estate market.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings
  • Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals
  • Compared recently sold area properties to determine competitive market prices
  • Negotiated, facilitated, and managed real estate transactions
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets
  • Wrote contracts to outline sales and purchases of properties
  • Advised and informed prospective clients on current market activities and conditions

Patrol

Sheriff
05.2012 - 05.2018

Perform police and custodial services in accordance with the mission, goals, objectives and policies of the department, and in compliance with governing federal, state and local laws, perform related duties as required and assigned. Receive requests from citizens and others for police assistance and inform appropriate personnel. Engage in routine patrol to determine the existence of actual or potentially troublesome crime related situations. Conduct preliminary and extended inquiries regarding possible law violations, obtaining and verifying factual information from involved persons. Determine existence of probable cause, identify and take suspects and offenders into physical custody. Complete all reports in accordance with departmental procedures. Present factual information in court on field observations and investigations of criminal cases. Service of civil and court

  • Built excellent rapport and working relationship with community to build trust and improve upon communication
  • Responded to emergency calls to provide assistance to citizens in need
  • Recorded facts to prepare reports documenting incidents and activities
  • Conducted searches of individuals, vehicles and premises
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid
  • Thoroughly analyzed criminal information and processed crime scenes
  • Identified, pursued and arrested suspects and perpetrators of criminal acts

Adjunct Professor

Northwest University
07.2013 - 01.2013

Planning and creating lectures, in-class discussions, and assignments. Grading assigned papers, quizzes, and exams. Assessing grades for students based on participation, performance in class, assignments, and examinations. Reporting student learning outcomes, class reviews, and analyzing student data.

  • Taught Juvenile Justice and Cyber Forensics and security courses, providing instruction to up to up tp 15 undergraduate students per class.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits
  • Evaluated and revised lesson plans and course content to achieve student-centered learning
  • Developed curriculum standards, lesson plans and syllabi
  • Managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies

Police Officer Patrol

City of Bainbridge
10.2006 - 11.2011

Perform police and custodial services in accordance with the mission, goals, objectives and policies of the department, and in compliance with governing federal, state and local laws, perform related duties as required and assigned. Receive requests from citizens and others for police assistance and inform appropriate personnel. Engage in routine patrol to determine the existence of actual or potentially troublesome crime related situations. Conduct preliminary and extended inquiries regarding possible law violations, obtaining and verifying factual information from involved persons. Determine existence of probable cause, identify and take suspects and offenders into physical custody. Complete all reports in accordance with departmental procedures. Present factual information in court on field observations and investigations of criminal cases. Service of civil and court

  • Delivered expert courtroom testimony to support numerous criminal cases.

Behavioral Therapist

Portland, Ore
05.2002 - 06.2003
  • Provide academic and behavioral therapy for children with autism through early intervention (ages 2-9)
  • Other responsibilities include program development and team support for their families.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies
  • Implemented behavioral intervention plans created by clinical supervisors
  • Motivated clients to reach treatment goals and supported each through difficult situations and transitions
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues
  • Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources

Program Director

St. Mary’s Square Living Center
Galesburg, IL.
08.2001 - 05.2002
  • Provide case management services to include, but not limited to: implementation of and carrying out resident services according to the principles of normalization for the developmentally/mentally disabled, supervision and in-service training to direct care staff, program development, conducting resident staffing, and serve as an advocate to individuals with developmental/mental disabilities in all aspects of care.

Program Director

DSI/Mentor Network
Portland, OR.
10.1999 - 08.2001
  • Provide case management services to adults with developmental/mental disabilities, responsibilities including, but not limited to: Staff hiring/termination, scheduling, staff meetings, teaching company orientation classes, trained instructor of CPR/First Aide training, all administrative duties of running a household, create budgets, facilitating doctor appointments, advocating for client care, setting up jobs for clients, program development, and creating an atmosphere of safety and quality care for clients.

Field Training Officer

DRE
  • Drug Recognition Expert Collision Tech
  • Mason County Sheriff’s Office
  • Perform police and custodial services in accordance with the mission, goals, objectives and policies of the department, and in compliance with governing federal, state and local laws, perform related duties as required and assigned
  • Receive requests from citizens and others for police assistance and inform appropriate personnel
  • Engage in routine patrol to determine the existence of actual or potentially troublesome crime related situations
  • Conduct preliminary and extended inquiries regarding possible law violations, obtaining and verifying factual information from involved persons
  • Determine existence of probable cause, identify and take suspects and offenders into physical custody
  • Complete all reports in accordance with departmental procedures
  • Present factual information in court on field observations and investigations of criminal cases
  • Service of civil and court process
  • Initiate public service activities and respond to requests from persons for information and assistance.

Education

Washington Criminal Justice Training Commission - Criminal Law And Policing

Basic Police Academy
Burien Washington
03.2031

Master’s - Criminal Justice Administration

Chaminade University
May 2006

Bachelor’s Specialized - Studies emphasis Social, Science

Ohio University
July 1997

Associates of Arts - Social Sciences

Ohio University
July 1996

Graduate - General Studies

Quincy Sr. High School
June 1993

Skills

  • Skilled community-based case manager
  • Patient care advocacy
  • Patient care and confidentiality
  • Case Report Development
  • Managerial skills
  • Confidential case documentation
  • Managing cases
  • Customer care
  • Developmental care
  • Social Case Histories
  • Case conferences

Affiliations

Intern with City Economic Development Director Sociological Research Assistant Member of the Student Union BACCHUS Secretary (Students against irresponsible drinking) Member of LAECA: Committee to develop education plans for children. President of FRG (family readiness group) USS Columbia Member amateur paddling team Academic honors in Undergraduate/Graduate School Secretary/Board Member of Bainbridge Island Police Guild Bainbridge Island MADD award recipient 2010 Life Saving Award (Bainbridge Island) 2010 Collision Investigation (Technical Level) A.R.I.D.E. (advanced roadside impaired driving enforcement) certified. Member Mason County Sheriff’s Guild Commendation of Merit/Life Saving award- Mason County Fraternal Order of Police Port Angeles Association of Realtors NWMLS Zillow Premier Agent Washington Association of Realtors National Association of Realtors Healthy Families- Board Member Present: Kitsap County Shop with a Cop- Founding Member and Secretary

Timeline

Case Manager- Care Navigator

Peninsula Behavioral Health
01.2022 - 05.2023

Realtor

Re-Max
05.2018 - 01.2022

Adjunct Professor

Northwest University
07.2013 - 01.2013

Patrol

Sheriff
05.2012 - 05.2018

Police Officer Patrol

City of Bainbridge
10.2006 - 11.2011

Behavioral Therapist

05.2002 - 06.2003

Program Director

St. Mary’s Square Living Center
08.2001 - 05.2002

Program Director

DSI/Mentor Network
10.1999 - 08.2001

Field Training Officer

DRE

Washington Criminal Justice Training Commission - Criminal Law And Policing

Basic Police Academy

Master’s - Criminal Justice Administration

Chaminade University

Bachelor’s Specialized - Studies emphasis Social, Science

Ohio University

Associates of Arts - Social Sciences

Ohio University

Graduate - General Studies

Quincy Sr. High School
Michelle Parker Williams