Michelle Williams
Griffith,IN
Summary
Experienced Patient Service Representative demonstrating strong organizational skills and a focus on patient care. Recognized for meticulous attention to detail in processing registrations and scheduling appointments, ensuring efficient clinic operations and a positive patient experience.
Overview
17
17
years of professional experience
Work History
Patient Service Representative
The University of Chicago Medicine
Chicago, Illinois
05.2008 - 10.2025
Greeted patients, managed check-in and check-out processes to streamline clinic operations.
- Processed registrations and confirmed insurance information with accuracy and efficiency.
- Verified insurance coverage for timely processing of patient registrations.
- Coordinated patient scheduling and appointment logistics for efficient service delivery.
- Scheduled follow-up appointments to optimize patient care continuity.
- Facilitated effective communication between patients and healthcare providers to improve care experience.
- Maintained a clean work environment to enhance overall patient experience.
Education
GED -
Olive Harvey College
Chicago, IL10-2000
Skills
- Patient registration
- Appointment scheduling
- Insurance verification
- Healthcare documentation
- Medical terminology
- Customer relationship management
- Patient communication
Timeline
Patient Service Representative
The University of Chicago Medicine
05.2008 - 10.2025
GED -
Olive Harvey College