Michelle Williams
Stroudsburg,PA
Summary
Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry. Proficiencies: MS Excel; MS Word; MS PowerPoint Skills: Written and verbal communication; Decision-making skills; Problem solving skills; Data entry (experience using 10-key number pad); Independent thinker – requires minimal supervision
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registration Representative
Lehigh Valley Hospital Pocono
03.2026 - Current
- Enter data into a computer, operate a variety of office machines, and perform other clerical or administrative duties
- Adhere to policies, procedures, and guidelines, and handle confidential information.
- Interviews patients using open-ended questions to obtain pertinent demographic and insurance information
- Interprets physician orders for appropriate testing or admission criteria
- Performs insurance eligibility verification and executes payor requirements, as needed
Certified Nursing Assistant
Lehigh Valley Hospice Inpatient Unit
12.2023 - 03.2026
- Assisted with the care of patients with terminal illnesses and supports them families
- Assisted with bathing, dressing, grooming, and personal hygiene
- Repositioning patients to prevent pressure ulcers (bedsores) and increase comfort
- Monitored and reported changes in the patient's condition to the Registered Nurse
- Provided companionship and emotional support to patients and families
Certified Nursing Assistant/Medical Driver
Sapphire Care and Rehab
04.2023 - 12.2023
- Medical Driver/Transportation Coordinator Assistant
- Accurately scheduled appointments for elderly residents
- Transported elderly residents to and from various medical appointments
- Assisted medical staff with patient as needed
- Occasionally assisted with feeding residents during mealtimes
Resident Care Provider
SCARC, Inc. (Sussex County Association for Retarded Citizens)
04.2021 - 03.2023
- Supported individuals living in group homes or other living situations
- Assisted with providing personal care
- Oversaw or administered medication
- Supported individuals with completion of daily living activities such as cooking, cleaning, and laundry
- Completed all necessary documentation of care and associated recordkeeping
Direct Support Professional
Fitzmaurice Community Services
02.2016 - 03.2021
- Supported individuals living in group homes or other living situations
- Assisted with providing personal care
- Oversaw or administered medication
- Supported individuals with completion of daily living activities such as cooking, cleaning, and laundry
- Completed all necessary documentation of care and associated recordkeeping
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01-2026
Skills
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM
- HCPCS
- CPT)
Certification
- American Heart Association – Allentown, PA Basic Life Support Renew by: 01/2027 eCard Code 255416251043 Completed a proctored competency and skills training then tested to show that I am able to perform the skills required.
- Commonwealth Of Pennsylvania Department of Health Division of Nursing Care Facilities – N/A, PA Certified Nurse Assistant Certification #: 10002099 Expiration Date: 3/21/2008 Completed a nine-month training program followed by a proctored competency and skills test to show that I am able perform Nurse Assistant duties.
Timeline
Registration Representative
Lehigh Valley Hospital Pocono
03.2026 - Current
Certified Nursing Assistant
Lehigh Valley Hospice Inpatient Unit
12.2023 - 03.2026
Certified Nursing Assistant/Medical Driver
Sapphire Care and Rehab
04.2023 - 12.2023
Resident Care Provider
SCARC, Inc. (Sussex County Association for Retarded Citizens)
04.2021 - 03.2023
Direct Support Professional
Fitzmaurice Community Services
02.2016 - 03.2021
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy