Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Wright

Harrodsburg,KY

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

31
31
years of professional experience

Work History

Customer Service Cashier

Burkmann Nutrition
Danville, Kentucky
01.2023 - Current
  • Scanned items and checked pricing on cash register for accuracy.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Welcomed customers, offering assistance to help find store items.

Administrative Assistant

Kentucky Horse Park
Lexington, Kentu
06.1994 - 08.2022
  • Developed and maintained filing systems for confidential documents and records.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Facilitated communication between different departments within the organization.
  • Recorded detailed notes about each horse's diet, exercise regimen, medical history.
  • Analyzed key performance indicators to identify effective strategies.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.

Education

High School Diploma -

Mercer County High School
Harrodsburg, KY
05-1993

Skills

  • Point-of-sale system
  • Telephone management
  • Multitasking and organization
  • Animal handling
  • Staff management
  • Safety protocols
  • Customer service

Timeline

Customer Service Cashier

Burkmann Nutrition
01.2023 - Current

Administrative Assistant

Kentucky Horse Park
06.1994 - 08.2022

High School Diploma -

Mercer County High School

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Michelle Wright