General and area management professional focused on sales performance, budget control, and operational efficiency. Brings experience leading store teams, improving profitability, supporting brand launches, and using data and planning to exceed sales targets while maintaining customer satisfaction and asset protection.
Work History
General Manager
9 Years 9 Months
Ulta Beauty | Los Angeles, CA | 01.2017 - Current
Helped store operations exceed sales targets, control expenses, and improve profitability.
Reached salon sales goals year over year, driving steady growth against prior budgets.
Contributed to sales plans that enhanced revenue, profitability, and customer satisfaction.
Guided retail and service teams in delivering exceptional guest experiences while adhering to brand standards.
Monitored loss prevention practices to reduce shrink and protect company assets.
Kept shrink below 1.5%, showing strong operational control and loss prevention support.
Coordinated brand launch events for celebrities, achieving sales goals and boosting company visibility.
Area Manager
4 Years
Bed Bath & Beyond | West Los Angeles, CA | 01.2013 - 01.2017
Oversaw "Back to College" registry service, ensuring seamless execution and high customer satisfaction. Monitored performance metrics across locations, identifying improvement opportunities and implementing corrective actions to enhance service delivery. Conducted regular store visits to assess compliance with company standards, merchandising guidelines, and loss prevention protocols, ensuring operational integrity.
Key Contributions:
Exceeded annual sales goals through strategic planning and targeted initiatives, driving revenue growth.
Assistant Store Manager
3 Years
Loehmann's | Los Angeles, CA | 01.2010 - 01.2013
Delivered year-over-year sales growth through effective merchandising and store operations.
Supported staff in meeting sales goals through coaching, scheduling, and daily motivation.
Conducted performance reviews and provided training to enhance staff productivity.
Reviewed sales data to spot trends, build strategies, and support revenue growth while maintaining operational efficiency.
Earned recognition for delivering excellent customer service and implementing initiatives to boost staff retention.
Enhanced loss prevention measures, achieving a shrink reduction of over 3% in 2011.
Store Manager in Training
CVS Pharmacy | Los Angeles, CA
Regional Trainer Presentation (16 stores)
Macy's, Inc. | Torrance, CA
Merchandising Presentation Coordinator
Robinson's May Corporation | Sherman Oaks, CA
Area Sales Manager
Robinson's May Corporation | Thousand Oaks, CA
Area Sales Manager
Bullocks Corporation | Woodland Hills, CA
Education
AA - Merchandise Marketing
Fashion Institute of Design And Merchandising | Los Angeles, CA