Michelle Salzwedel
Lakefield,MN
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
34
34
years of professional experience
Work History
Library Aide
Jackson County Central School District
10.2022 - Current
- Handled check-in and check-out process of library books and materials at circulation desk.
- Created welcoming and comfortable space by keeping library clean and organized.
- Helped patrons locate resources using catalog and circulation systems.
Administrative Assistant
Jackson County Central School District
11.2001 - 10.2022
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Set up the school's calendar, courses, grading scale, and other applications on the computer system before every new school year.
Claims Examiner
Northwestern National Life Insurance
07.1991 - 11.2021
- Paid or denied medical claims based upon established claims processing criteria.
- Assessed medical claims for compliance with regulations and corrected discrepancies.
Human Resources Assistant
AgCo Company
09.1989 - 04.1991
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Responded to employee inquiries regarding benefits and other HR topics.
Education
Associate of Arts - General
Worthington Community College
Worthington MN05.1984
Skills
- Active Communication
- Customer Experience
- Office Equipment
- Clerical Support
- Supply Ordering
Timeline
Library Aide
Jackson County Central School District
10.2022 - Current
Administrative Assistant
Jackson County Central School District
11.2001 - 10.2022
Claims Examiner
Northwestern National Life Insurance
07.1991 - 11.2021
Human Resources Assistant
AgCo Company
09.1989 - 04.1991
Associate of Arts - General
Worthington Community College
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