Summary
Overview
Work History
Education
Skills
Education And Skills
Qualifications Summary
Timeline
Generic
Michelle M Blair

Michelle M Blair

District Manager
Middleburg,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience

Work History

District Manager

Big Lots
11.2016 - Current
  • Oversee 15 Stores in 3 States with combined sales exceeding $40 million
  • Foster a culture of positivity and inclusion to drive loyalty to promote retention
  • Monitored stores P&L coached to increase cash flow to improve profitability by 2%
  • Liaison between Stores and company headquarters
  • Plans, leads, directs, and employs all operational and financial resources to exceed established goals
  • Utilizes company reports and tools in order to assess efficiency, analyze trends, and identify opportunities for improvement in individual stores performance
  • Drives hiring and staffing efforts including recruiting, interviewing, training, and performance evaluations of Store and Assistant Store Managers
  • Directs merchandising initiatives and ensures reconciliation of all inventory transactions
  • Drives the customer experience and ensures resolution of customer issues
  • Ensure that all stores meet safety initiatives and exceed store cleanliness standards.

Assistant Store Manager

Kohl’s
05.2015 - 10.2016

Store Manager

OfficeMax
03.2014 - 05.2015

Store Manager

JCPenney
03.2011 - 12.2013

Store Manager/District Supervisor

A.J. Wright
09.2005 - 02.2011

Education

High School Diploma -

Hanau American High School
Hanau, Germany

Skills

  • Organizational Analysis
  • Vendor Management
  • Strategic Planning
  • Customer Service
  • Conflict Management
  • Team Development
  • Leadership Skills
  • Recruiting and Hiring
  • Attention to Detail
  • District Standards
  • P&L Responsibility

Education And Skills

  • Business Management Course, Community College, Ft. Lewis, WA, 1993, 1996
  • Retail Leadership, (offered by Wal-Mart ), 11/1997
  • Time/Risk Management, (offered by Wal'Mart), 10/1997
  • Leading Self, (offered by AJ Wright), 07/2008
  • Train the Trainer, (offered by A.J. Wright), 05/2009, 05/2010
  • Leading Others, (offered by A.J. Wright), 09/2010, 2020

Qualifications Summary

Experienced multi-unit manager who has worked in many fast-paced environments that demanded strong organizational, technical, and interpersonal skills. Trustworthy, loyal, ethical, hardworking, and committed to superior customer service. Confident and poised to interact with individuals at all levels. Results oriented and resourceful in completing projects, able to multi-task effectively. Areas of expertise include: 25+ Years in Retail Management, strong written and verbal communication, confident decision making ability, analytical mindset and problem-solving skills, excellent time management and organizational skills, detailed budget allocation & controls, and manages conflict skillfully.

Timeline

District Manager

Big Lots
11.2016 - Current

Assistant Store Manager

Kohl’s
05.2015 - 10.2016

Store Manager

OfficeMax
03.2014 - 05.2015

Store Manager

JCPenney
03.2011 - 12.2013

Store Manager/District Supervisor

A.J. Wright
09.2005 - 02.2011

High School Diploma -

Hanau American High School
Michelle M BlairDistrict Manager