Michelle Rollefson
Dania Beach,FL
Summary
Professional bartender with 10+ years of experience at high volume bars, restaurants, and clubs in major metropolitan cities (Washington, D.C., New York City, & Austin)
Overview
12
12
years of professional experience
Work History
Banquet Bartender
Riverside Hotel
06.2022 - Current
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Set up glassware, liquor, and other necessary supplies for special events.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted in training new banquet bartenders, sharing best practices and techniques to maintain consistent service standards across the team.
Banquet Captain/Bartender
800 Congress
03.2016 - 10.2021
- Managed staff in organized manner to properly execute tasks needed for successful events
- Maintained close communication with clients & vendors to ensure for smooth execution of events
- Supervised staff during events to ensure proper service & cleanliness protocols
- Assisted with set up & break down
- Assisted General Manager with office tasks (print outs, calls, graphics)
- High volume craft bartending.
Bartender
Wu Chow
04.2015 - 12.2017
- Set up bar for service + cocktail prep work (juicing, cutting fruit)
- Greeted bar guests and assisted with beverage & food selection
- Prepared craft cocktails (classic & tiki)
- Friendly communication with guests to ensure satisfaction
- Counted til upon shift open & close
- Worked high volume service bar.
Head Bartender
The Bubble Lounge
02.2013 - 03.2015
- Cocktail prep work (juicing, slicing fruit, dividing garnishes, etc)
- Set up bar for service
- Suggested and sold various champagnes & appetizer pairings
- Prepared classic cocktails
- Created seasonal cocktail menu
- Worked private events & corporate parties
- Open and closed til on Aloha POS.
Education
Graphic Design & Web Development -
Art Institute of Washington
Arlington, VA05.2006
Skills
- Safe alcohol service
- Bar management
- Guest relations
- Time management
- Order coordination
- High volume service
Timeline
Banquet Bartender
Riverside Hotel
06.2022 - Current
Banquet Captain/Bartender
800 Congress
03.2016 - 10.2021
Bartender
Wu Chow
04.2015 - 12.2017
Head Bartender
The Bubble Lounge
02.2013 - 03.2015
Graphic Design & Web Development -
Art Institute of Washington
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