
Dynamic technology professional with experience as a Student Technology Assistant at Bergen Community College. Expert in computer assembly and software installation, I enhanced user experience through effective troubleshooting and instructional material development. Strong collaborator with IT teams, committed to optimizing system performance and accessibility while providing exceptional remote support.
Developed technical support skills in academic environment, focusing on troubleshooting and software management. Demonstrated ability to provide effective solutions in fast-paced setting, ensuring minimal downtime and optimal performance. Looking to transition into new field, bringing strong foundation in technical assistance and commitment to continuous improvement.
CompTIA Network+ (N10-009) — CompTIA | 2025