Micielo Basurto
Las Vegas,NV
Summary
Dynamic and results-oriented professional with proven expertise in cash handling and exceptional customer service, honed at CVS Pharmacy and Jack In The Box. Excelled in teamwork and collaboration, seamlessly multitasking to enhance operational efficiency. Demonstrates strong problem-solving abilities, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Crew Member
Sonic
Monrovia, CA
07.2023 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Manager
CVS Pharmacy
Monrovia, CA
04.2021 - 07.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership during times of organizational change or crisis situations.
Stocker
Cardenas Markets
Las Vegas, Nevada
05.2020 - 07.2021
- Verified pricing accuracy on shelves against invoices from vendors.
- Received and processed incoming shipments of merchandise.
- Processed returns quickly and accurately according to company policy.
Education
High School Diploma -
Joan Macy
La Verne, CA06.2022
Skills
- Cash Handling
- Problem-Solving
- Teamwork and Collaboration
- Multi-tasking strength
- Customer Service
- Excellent people skills
Timeline
Crew Member
Sonic
07.2023 - 05.2024
Manager
CVS Pharmacy
04.2021 - 07.2023
Stocker
Cardenas Markets
05.2020 - 07.2021
High School Diploma -
Joan Macy