Mickaela Wheeler
Mountain House,California
Summary
Results-driven associate with a proven track record in customer service and store maintenance. Skilled in effective communication and collaboration, consistently contributing to improved service quality and store performance.
Overview
10
10
years of professional experience
Work History
Retail Sales Advisor
Diesel USA
Livermore, CA
04.2025 - Current
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to align with brand guidelines and attract customer attention.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales reporting.
- Collaborated with team members to achieve store sales goals through effective communication and support.
Retail Sales Associate
H&M Hennes & Mauritz
Livermore, CA
03.2023 - 04.2025
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Maintained visual merchandising standards to ensure appealing store presentation.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to meet daily sales goals, customer loyalty, and improve service quality.
Seasonal Worker
Bath and Body Work
Livermore, CA
10.2022 - 01.2023
- Assisted customers in product selection, enhancing their shopping experience through personalized recommendations.
- Maintained store presentation standards by organizing merchandise and ensuring displays were visually appealing.
- Welcomed customers with professionalism and warmth.
- Collaborated with team members to meet daily sales goals and improve overall store performance.
Brand Associate
Old Navy
Livermore, CA
04.2019 - 09.2019
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Collaborated with team members to meet daily sales goals and improve service quality.
- Greeted customers and helped with product questions, selections, and purchases.
Softlines Team Member
Target
Dublin, CA
09.2017 - 06.2018
- Assisted the team in maintaining stock levels and organizing the softlines department displays.
- Collaborated with team members to ensure timely restocking of merchandise on the sales floor.
- Engaged with guests to provide excellent customer service and resolve inquiries effectively.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
Retail Sales Associate
Fox Racing
Livermore, CA
04.2017 - 11.2017
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Managed inventory levels through regular stock checks and replenishment procedures.
- Resolved customer complaints efficiently, improving satisfaction rates and loyalty.
Retail Sales Associate
Forever 21
Livermore, CA
08.2016 - 01.2017
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Engaged with customers on the sales floor, offering assistance and improving the shopping experience.
Education
High School Diploma -
John C. Kimball
Skills
- Store maintenance
- Customer service
- Time management
- POS system operation
- Email marketing
- Typing
- Browser Navigation
- Patient
- Intuitive
- Discerning
- Empathic
Languages
English
Native or Bilingual
Timeline
Retail Sales Advisor
Diesel USA
04.2025 - Current
Retail Sales Associate
H&M Hennes & Mauritz
03.2023 - 04.2025
Seasonal Worker
Bath and Body Work
10.2022 - 01.2023
Brand Associate
Old Navy
04.2019 - 09.2019
Softlines Team Member
Target
09.2017 - 06.2018
Retail Sales Associate
Fox Racing
04.2017 - 11.2017
Retail Sales Associate
Forever 21
08.2016 - 01.2017
High School Diploma -
John C. Kimball