MICKEY J KNOTT
Denham Springs,LA
Summary
Dynamic Sales Associate with proven expertise at Courtesy Chevrolet GMC, excelling in customer relationship management and sales transaction processing. Adept at educating clients on vehicle features and fostering team collaboration, I consistently enhance customer engagement and satisfaction, driving sales success through exceptional service and active listening skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Courtesy Chevrolet GMC
Breaux Bridge, Louisiana
01.2025 - 07.2025
- Assisted customers in selecting vehicles based on preferences and needs.
- Processed sales transactions accurately and efficiently at the point of sale.
- Maintained vehicle displays to ensure an inviting showroom environment.
- Collaborated with team members to enhance customer service and support efforts.
- Provided product knowledge to educate customers about vehicle features and benefits.
- Scheduled test drives for customers to experience vehicles firsthand.
- Handled customer inquiries through phone, email, and in-person interactions effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Courtesy Chrysler Dodge Jeep RAM
Breaux Bridge, Louisiana
01.2022 - 02.2023
- Assisted customers in selecting vehicles based on preferences and needs.
- Processed sales transactions accurately and efficiently at the point of sale.
- Maintained vehicle displays to ensure an inviting showroom environment.
- Collaborated with team members to enhance customer service and support efforts.
- Provided product knowledge to educate customers about vehicle features and benefits.
- Scheduled test drives for customers to experience vehicles firsthand.
- Handled customer inquiries through phone, email, and in-person interactions effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Parkview Baptist Highschool
Sulphur, LA05-2001
Skills
- Customer relationship management
- Sales transaction processing
- Product knowledge sharing
- Vehicle feature explanation
- Test drive scheduling
- Team collaboration
- Active listening
- Excellent people skills
- Customer engagement
Timeline
Sales Associate
Courtesy Chevrolet GMC
01.2025 - 07.2025
Sales Associate
Courtesy Chrysler Dodge Jeep RAM
01.2022 - 02.2023
High School Diploma -
Parkview Baptist Highschool
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