Summary
Overview
Work History
Education
Skills
Timeline
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Mickey Rodley

Parkville

Summary

Dynamic and dedicated professional with a proven track record at IHOP, excelling in customer satisfaction and relationship management. Recognized for maintaining exceptional cleanliness and organization, contributing to a welcoming dining experience. Skilled in order accuracy and menu recommendations, ensuring guests enjoy their time while fostering a positive atmosphere, and i am also have a

Reliable with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.

Overview

2
2
years of professional experience

Work History

Restaurant Server

IHOP
09.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.

Janitor

Dunkin' Donuts
08.2023 - 08.2024
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.

Education

High School Diploma -

Northern High School
2950 Chaneyville
06-2023

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Cleanliness
  • Exceptional communication
  • Menu recommendations
  • Order accuracy

Timeline

Restaurant Server

IHOP
09.2024 - Current

Janitor

Dunkin' Donuts
08.2023 - 08.2024

High School Diploma -

Northern High School
Mickey Rodley