Mickey Williams
El Paso,TX
Summary
Results-oriented Sales Associate with extensive experience in customer service and sales strategies. Strong communicator skilled in building lasting client relationships and identifying customer needs. Contributed to sales team success by consistently exceeding targets and enhancing customer satisfaction. Focused on delivering exceptional customer experiences while driving business growth.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Pro Sales Associate
The Home Depot Inc
El Paso, Tx
09.2018 - Current
- Guided customers in selecting home improvement products and solutions to meet their specific needs.
- Maintained product displays to enhance visual appeal and attract customers.
- Provided expert advice on tools, materials, and installation techniques.
- Managed customer accounts by providing support and resolving issues. and assisting account holders with complex sales.
- Conducted follow-up calls to ensure customer satisfaction.
- Responded promptly to any inquiries or complaints from customers.
- Assessed customer requirements through direct communication and surveys to tailor product recommendations.
- Demonstrated expertise in product knowledge and customer service.
Firearms Sales Associate
The Academy Sports and Outdoors
El Paso, Tx
05.2015 - 09.2018
- Assisted customers with firearm selection and provided product knowledge.
- Advised customers on correct weapons, ammunition and accessories for intended uses.
- Educated customers on firearm safety and proper handling techniques.
- Demonstrated merchandise features to enhance customer engagement and satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Completed required paperwork and background checks for each purchase.
- Maintained inventory accuracy through regular stock checks and updates.
Education
Bel Air
El Paso, TXSome College (No Degree) - Kinesiology
EPCC
El Paso, TXSkills
- Point-of-sale operation
- Complex sales handling
- Customer relationship management
- Inventory management
- Visual merchandising
- Product presentation
- Attention to detail
- Time management
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Pro Sales Associate
The Home Depot Inc
09.2018 - Current
Firearms Sales Associate
The Academy Sports and Outdoors
05.2015 - 09.2018
Bel Air
Some College (No Degree) - Kinesiology
EPCC