Mickie Thibodaux
Summary
I am a senior student at Delgado Community College in the radiologic technologies program. As graduation is quickly approaching I am becoming excited thinking about my future career. I ensure exceptional customer service and a strong work ethic. Skilled in fostering positive relationships, I also excel in fast-paced environments, ensuring high levels of guest satisfaction and team collaboration. My ability to resolve issues promptly has consistently enhanced guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Rotolos Pizzeria
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Transporter for Radiology
Thibodaux Regional Hospital
06.2022 - 09.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with patients and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
Associate of Science - Radiologic Technology
Delgado Community College
New Orleans, LA07-2025
Bachelor of Science - Allied Health
Nicholls State University
Thibodaux, LA12-2023
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Memory retention
- Cleanliness standards
- Task prioritization
- Problem-solving
- Reliability
Certification
- CPR/AED Certification
Timeline
Server
Rotolos Pizzeria
06.2023 - Current
Transporter for Radiology
Thibodaux Regional Hospital
06.2022 - 09.2023
Associate of Science - Radiologic Technology
Delgado Community College
Bachelor of Science - Allied Health
Nicholls State University
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