MIESHA EDMONDS
Indianapolis,IN
Summary
Qualified Bus Driver aiming to fulfill Any Class B CDL role. Well-versed in maintaining efficient route times while retaining a diligent focus on safety. A solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols. Dedicated Class B CDL Holder, a professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Coach Operator
IndyGo Transportation Services
Indianapolis, IN
01.2021 - Current
- Conducted pre-trip inspections of buses for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained Indiana driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Box Truck Driver
J.B. Hunt
Indianapolis, Indiana
02.2019 - 03.2021
- Conducted regular vehicle inspections by checking fluids, examining the engine for corrosion, and inspecting the interior and exterior of the vehicle for damage.
- Reviewed transportation and shipping papers to verify the accuracy of inventory counts.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Drove truck hundreds of miles per month, distributing load weight evenly and utilizing space efficiently.
Seasonal Member Service
BroadPath Healthcare
Indianapolis, IN
01.2018 - 01.2019
- Speak to Members from Ambetter Healthcare insurance in 14 different states across the United States
- Taking payments, Checking claims, and Pa's
- Choosing primary care providers for adults.
- Increased customer satisfaction by resolving issues
- Monitored company inventory to keep stock levels and databases updated
- Developed team communications and information for meetings
Agent Representative
Mhs
Indianapolis, IN
01.2013 - 01.2017
- (Medicaid health insurance)-, Inbound Calls, this position utilizes electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected
- Also helps members to find doctors also check prior authorization for different medications.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives
Education
High School Diploma -
Warren Central High School
Indianapolis, IN05.2009
No Degree - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, IN04.2011
Skills
- Passenger Monitoring
- Routine Vehicle Maintenance
- Situational Awareness
- Commercial Drivers License (CDL)
- Dependable and Trustworthy
- Vehicle Safety and Maintenance
- Federal and State Driving Regulations
- Traffic Laws and Regulations
Certification
- Licensed (For Hire Endorsement) - OCTOBER 2021
Timeline
Professional Coach Operator
IndyGo Transportation Services
01.2021 - Current
Box Truck Driver
J.B. Hunt
02.2019 - 03.2021
Seasonal Member Service
BroadPath Healthcare
01.2018 - 01.2019
Agent Representative
Mhs
01.2013 - 01.2017
High School Diploma -
Warren Central High School
No Degree - Criminal Justice
Ivy Tech Community College of Indiana
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