Miesha Mitchell
Miramar,FL
Summary
Organized scheduling coordinator with proactive attitude regarding production scheduling coordination. Several years of experience in production and materials management. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes.
Overview
18
18
years of professional experience
Work History
Scheduling Coordinator
Any Lab Test Now
Fort Lauderdale, Florida
05.2015 - 02.2025
- Managed shipping activities, including packing, labeling, and scheduling carrier pickups.
- Provided administrative support to medical staff by scheduling appointments and arranging hospital admissions.
- Delivered exceptional customer service while assisting patients with vaccine availability and appointment scheduling.
- Oversaw daily operations of laboratory, managing staffing and personnel schedules.
- Directed operations of busy optical laboratory, including inventory management and quality control measures.
- Collaborated with departments to ensure accurate completion of paperwork prior to patient appointments.
Customer Service/Assistant Payment Worker
Bank of America
Hialeah, Florida
06.2007 - 04.2015
- Delivered comprehensive product knowledge to customers through effective communication techniques.
- Accurately processed customer orders received via telephone and email.
- Communicated product quality, value, and style information to enhance customer understanding.
- Collaborated with marketing and accounting departments to optimize service solutions for customers.
- Updated system with detailed order specifics, customer preferences, and billing information.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
Education
High School Diploma -
Hialeah Miami Lakes Senior High School
Miami Lakes06-2004
ExCPT Pharmacy Technician (CPhT)
Stepful Inc.
Skills
- Appointment scheduling
- Inventory management
- Quality control
- Data entry
- Medical terminology
- Customer relationship management
Timeline
Scheduling Coordinator
Any Lab Test Now
05.2015 - 02.2025
Customer Service/Assistant Payment Worker
Bank of America
06.2007 - 04.2015
High School Diploma -
Hialeah Miami Lakes Senior High School
ExCPT Pharmacy Technician (CPhT)
Stepful Inc.
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