MIGDALIA ACEVEDO RAMIREZ
Snellville,Georgia
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Cavenders Boot City
07.2024 - Current
- Led training initiatives, enhancing employee skills and confidence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Key Carrier
Cavenders Boot City
07.2023 - 07.2024
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Opening and closing the store
Sales Associate
Cavenders Boot City
03.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Cavenders Boot City
12.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Housekeeping Assistant
Ramirez Cleaning Services
06.2019 - 08.2019
- Cleaning bathrooms
- Vacuuming
- Dusting
- Picking up and organizing shelves/cabinets
- Washing/folding laundry
Education
College Preparatory Diploma -
Brookwood High School
Snellville, Georgia05.2023
The Maxwell Work Ready Program - Employability Skills
Maxwell High School of Technology
Lawrenceville, Georgia05.2023
Skills
- Customer service
- Money handling
- Team leadership
- Problem-solving
- Time management
- Staff training and development
- Task delegation
- Staff management
- Patience and empathy
- Multi-tasking strength
- Outgoing personality
Hobbies and Interests
Manager/leader of dance crew in Atlanta
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Assistant Manager
Cavenders Boot City
07.2024 - Current
Key Carrier
Cavenders Boot City
07.2023 - 07.2024
Sales Associate
Cavenders Boot City
03.2023 - 07.2023
Cashier
Cavenders Boot City
12.2022 - 03.2023
Housekeeping Assistant
Ramirez Cleaning Services
06.2019 - 08.2019
College Preparatory Diploma -
Brookwood High School
The Maxwell Work Ready Program - Employability Skills
Maxwell High School of Technology
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