Migdalia Carpena
Newton,NJ
Summary
Energetic and enthusiastic Recreation Aide with extensive proficiency and experience designing and leading fun and therapeutic activities that meet individual needs. Creative and people-focused planner with proven success at deploying recreation to connect with people of all ages and abilities. Dedicated to fostering inclusive, affirming environments where people meet goals enjoyably.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Recreation Aide
Mohawk Meadows Nursing Home
Lafayette, NJ
09.2021 - 03.2026
- Led parties, sing-a-longs, bingo, exercises, cooking, crafts and food-related socials for nursing home residents.
- Organized and facilitated group exercises to promote physical wellness.
- Organized recreational activities and events to boost resident engagement.
- Collaborated with staff to create tailored activity plans that address individual resident needs.
- Assisted residents in engaging recreational activities and social events.
- Provided companionship and encouragement to residents during activities.
- Provided support to individuals with disabilities who require additional assistance when participating in recreation programs.
- Collaborated with other staff members to develop new ideas for recreation programming.
- Documented participation and feedback to inform and improve future programming.
- Communicated effectively with families about resident engagement in programs.
Receptionist/ customer service
Florida Outdoor Equipment
Orlando, FL
03.2012 - 04.2019
- Managed front desk operations and greeted customers at Florida Outdoor Equipment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Handled incoming calls and directed inquiries to appropriate departments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments and maintained calendar for service department efficiently.
- Collaborated with team members to improve front desk workflow and communication.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Organized and maintained filing systems for customer records and documentation.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
James J. Ferris High
Jersey City, NJCertification One Year Course - Executive Secretary
The Word School
09.1977 - 06.1978
Skills
- Customer service
- Event coordination
- Project management
- Effective communication
- Activity coordination
- Team collaboration
- Facility management
- Recreation scheduling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Recreation Aide
Mohawk Meadows Nursing Home
09.2021 - 03.2026
Receptionist/ customer service
Florida Outdoor Equipment
03.2012 - 04.2019
Certification One Year Course - Executive Secretary
The Word School
09.1977 - 06.1978
James J. Ferris High