Miguel A. Montalvo

• In this French/Creole steakhouse cuisine I learnt techniques to create visually appealing dishes.
• Consistently met daily production for both cold and hot appetizers, salads, desserts, dressings, and
  garnishes.
• Worked closely with the Head Chef to maintain portion control standards, minimizing food costs across all
  dishes prepared
• Worked with kitchen staff to ensure on-time delivery of meals during peak hours serving an average 300 - 400 guests a night during the holiday season
• Handled customer complaints professionally and effectively, working closely with the front-of-house staff
  to ensure an excellent dining experience for all guests

• Completed all cleaning, stocking, and organizing tasks in my assigned work areas
• Built relationships with large volume of customers in a friendly manner to increase the likelihood of repeat business
• Cooking and food preparation, food safety
• Unloading truck deliveries every other day in very busy location
• Cross-trained to attend different stations when needed
• Able to adapt to store's availability working evenings, nights, and holidays if needed

• Stocked and replenished meat, seafood and deli products by transporting them from the work area to the display cases
• Trained to use knives and other tools to cut, trim and ground meats, such as beef, pork, and poultry to prepare for packaging and sale
• Greeted customers with a friendly smile, listened to their product requests, weighed and packaged their products to process the sale in a quick manner
• Team Player, also willing to be cross-trained to assist in the handling of the Seafood and Deli Departments when needed

Team leader by teaching new team members: correct procedures for all areas of operations, serving our customers in a friendly manner, preparing our food to excellence, keeping their food stations clean, and cleanliness of our restaurant as well.

• Maintained current knowledge of all team position requirements, provided in-depth training to workers in food preparation to promote strong team performance
• Unloading truck deliveries twice a week. Awarded 'Fastest Unloader' for two years for one of the busiest restaurants in East Orlando
• Trained new crew members in handling, rotating, and storing freezer and refrigerated products
• Relocated for a few days at a time to assist in the operation to any of our franchises in the area
• Respected and well-known for being, energetic, up-beat and putting smiles on customers, and my crew members