Miguel Ahumada
Los Angeles,CA
Summary
Hardworking employee enthusiastic about learning fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
6
6
years of professional experience
Work History
Sales Representative
Joe's Ice
07.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according station.
Crew Member
McDonald's
08.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Fulfillment Lead
Top Drawer Merch
01.2021 - 03.2022
- Documented orders and updated daily logs with shift activities and incidents.
- Managed, motivated and monitored team of [Number]+ associates every shift.
- Handled production picking, packing and shipping orders.
- Processed more than [Number] orders each shift with consistent record of meeting or exceeding productivity targets.
- Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
Sales Representative
Nordstrom Rack
08.2017 - 12.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Assisted customers with locating and choosing merchandise in store departments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Education
High School Diploma -
Los Angeles Leadership Academy
Los Angeles, CA06.2016
Skills
- Positive Customer Engagement
- Cash Handling
- Merchandise Receiving and Handling
- Leadership
- Stocking and Receiving
- Customer Order Fulfillment
- Product Packaging
- Warehouse Fulfillment
- Shelf Merchandising
- Stocking and Replenishing
Accomplishments
- Ranked #1 in store sale, west coast for 2018.
- Won "Employee of the Month" award each month for three months in a row.
- Achieved the highest ranking in nordstrom rack sales representative can receive, All-star.
Languages
Spanish
Professional Working
Timeline
Sales Representative
Joe's Ice
07.2023 - Current
Crew Member
McDonald's
08.2022 - 05.2023
Fulfillment Lead
Top Drawer Merch
01.2021 - 03.2022
Sales Representative
Nordstrom Rack
08.2017 - 12.2020
High School Diploma -
Los Angeles Leadership Academy
Similar Profiles
Kaleb JohnsonKaleb Johnson
Food Service Worker at Joe's Ice CreamFood Service Worker at Joe's Ice Cream
CJ CrockerCJ Crocker
Crew Member at Joe's Ice Cream ParlorCrew Member at Joe's Ice Cream Parlor
Caitlyn PhillipsCaitlyn Phillips
Assistant Manager at Hobo Joe's Shaved IceAssistant Manager at Hobo Joe's Shaved Ice
Amit ShahAmit Shah
Owner at Zoom RoomOwner at Zoom Room
Janus C. ChalicoJanus C. Chalico
Front of House Employee at SmashburgerFront of House Employee at Smashburger