Miguel Alejandre
Bellflower,CA
Summary
Resourceful Store Manager with 19 years of retail experience. Highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Overview
19
19
years of professional experience
Work History
Store Manager
Sally Beauty
Paramount, California
2006.05 - Current
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built product displays and placed appropriate signage for merchandise.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Cleaned and organized display cases, shelves and aisles.
- Monitored weekly, monthly and quarterly achievement goals.
- Developed promotional strategies to increase sales of featured products.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Delegated tasks appropriately according to individual skill sets.
- Maintained positive working relationship with fellow staff and management.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated staff through positive reinforcement techniques.
Education
BBA - Business Marketing
California State University, Dominguez Hills
Carson, CA2014-12
Skills
- Promotional planning
- Hourly shift management
- Store operations oversight
- Operational budgeting
- Marketing and promotions
- Delegating work
- Retail sales techniques
- Performance reviews
- Product merchandising
- Team development
- Employee engagement
- Inventory management
- Store merchandising
- Sales professional
- Customer service
- Bank and safe deposits
- Multitasking and organization
Timeline
Store Manager
Sally Beauty
2006.05 - Current
BBA - Business Marketing
California State University, Dominguez Hills