Miguel-Angel Gurrola
San Bruno,CA
Summary
Dynamic Medical Assistant with experience at Jiva Health, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient satisfaction through effective communication and organization. Bilingual in Spanish, adept at multitasking, and committed to delivering exceptional customer service while ensuring accurate documentation and laboratory testing.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Jiva Health
04.2025 - Current
- Assisted in patient intake processes, ensuring accurate collection of medical history and personal information.
- Coordinated appointment scheduling and follow-up communications to enhance patient experience and satisfaction.
- Administered basic laboratory tests, adhering to safety protocols and ensuring accurate reporting of results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Cashier
Burger King
08.2023 - 03.2025
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted in maintaining cleanliness and organization of front counter and dining area.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Medical Assistant Certification - Medical Field
San Joaquin Valley College
Visalia, CA06-2020
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Fluent in Spanish
- Appointment scheduling
- Cash handling
- Cash drawer balancing
- ID verification
- Multitasking and organization
Timeline
Medical Assistant
Jiva Health
04.2025 - Current
Cashier
Burger King
08.2023 - 03.2025
Medical Assistant Certification - Medical Field
San Joaquin Valley College
High School Diploma -
Bell Gardens High School