MIGUEL ANGEL ZULUAGA MORENO
Astoria,NY
Summary
Energetic self-starter and courteous customer service individual with experience as waiter and server, Adept multi-tasker with abilities to handle several workplace responsibilities with accuracy and efficiency.
Overview
2
2
years of professional experience
Work History
Server
FS Event Staffing
08.2023 - Current
- Displayed enthusiasm and knowlegde about the event's menu and products
- Work with guests’request
- Followed all safety sanitacion policies when handling food and beverage to uphold proper health standars
- Restock the stations buffet, refilled beverages and organized buffet area
Server
BlueSkye
05.2023 - Current
- Consiently provided professional, friendly and engaging service
- Provided friendly and attentive service
- Assited co-workers if is possible
- Good Communication Skills
Packing
Contractor & Packing
05.2023 - Current
- Packing, weighing and organizing completed items for shipment or storage
- Following all company guidelines regarding packaging
- Handling inventory with care and attention to detail
- Work in a fast-paced environment while maintaining a constant and energetic working attitude
- Adapt in a variety of different environments and locations while retaining the same level of work quality
Server / Barista
Raf's
06.2023 - 11.2024
- Customer Service: Provided exceptional service to customers, ensuring a positive dining experience and handling any concerns or requests promptly
- Order Management: Efficiently took and processed orders, ensuring accuracy and timely delivery of food and beverages
- Cash Handling: Managed cash register, processed payments, and balanced cash drawers with precision
- Team Collaboration: Worked closely with kitchen staff and other team members to maintain smooth operations and high-quality service
- Inventory Management: Assisted in monitoring and restocking supplies, ensuring availability of pastries and take out stuff
- Cleanliness and Organization: Maintained a clean and organized workspace, adhering to health and safety standards
- Efficiency in High-Pressure Environments: Thrived in fast-paced environments, managing multiple tasks simultaneously during peak hours
- To-Go Orders Management: Coordinated and prepared to-go orders, ensuring accuracy and timely service
- Coffee Take-Out Preparation: Managed coffee take-out services, maintaining high standards of quality and presentation for beverages
- Experience with the system Toast
Education
Academic Bachelor -
Grover Cleveland High School
01.2024
Criminal Justice BS -
John Jay College of Criminal Justice
12.2024
Skills
- Problem-Solving
- Excellent Customer service
- Food safety and hygiene
- Leadership
- Teamwork
- Continuous learning
- Strong work ethic
- Order accuracy
Personal Information
Date of Birth: 03/30/05
Timeline
Server
FS Event Staffing
08.2023 - Current
Server / Barista
Raf's
06.2023 - 11.2024
Server
BlueSkye
05.2023 - Current
Packing
Contractor & Packing
05.2023 - Current
Criminal Justice BS -
John Jay College of Criminal Justice
Academic Bachelor -
Grover Cleveland High School
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