Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miguel Avitia-Sandoval

Lodi,United States

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Amazon Driver

Amazon DSP
03.2023 - 08.2023
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Team Operations Lead

WestCoast Pet Memorial
12.2021 - 03.2023
  • Moved Facility Ranking from 14th to 1st in the company and maintained status through employment.
  • Personally process over 300 shipments weekly with high accuracy.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Onboarded new employees with training and new hire documentation.

Team Lead

Grocery Outlet Bargain Market
06.2021 - 12.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Coached team members in techniques necessary to complete job tasks.
  • Resolved customer service issues using company processes and policies and provided updates to customers.

Coffee Roaster

Koffi
03.2020 - 06.2021
  • Maintained wholesale client satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Processed over 400 pounds of material on daily basis.

Education

High School Diploma -

Coachella Valley High School
Thermal, CA
06.2016

Skills

  • Customer Relationship Management
  • Supply Chain Management
  • Order Supplies
  • Inventory Merchandising
  • Verbal and Written Communication
  • Employee Management
  • Operational Standards
  • Inventory Accuracy

Languages

Spanish
Native or Bilingual

Timeline

Amazon Driver

Amazon DSP
03.2023 - 08.2023

Team Operations Lead

WestCoast Pet Memorial
12.2021 - 03.2023

Team Lead

Grocery Outlet Bargain Market
06.2021 - 12.2021

Coffee Roaster

Koffi
03.2020 - 06.2021

High School Diploma -

Coachella Valley High School

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Miguel Avitia-Sandoval