Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Balbuena

Santa Rosa,CA

Summary

Dynamic Supervisor of Operations with a proven track record at Splash Express Of Santa Rosa, excelling in lean practices implementation and fostering robust team management. Spearheaded initiatives that enhanced communication, reduced miscommunications, and significantly improved operational metrics. Skilled in negotiation and capital improvement management, adept at driving productivity and compliance.

Overview

10
10
years of professional experience

Work History

Supervisor of Operations

Splash Express Of Santa Rosa
01.2015 - 09.2024
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Monitored front areas so that questions could be promptly addressed.

Education

GED -

Montgomery High School
Santa Rosa, CA
03-2009

Skills

  • Recruitment and hiring
  • Capital improvement management
  • Lean practices implementation
  • Production
  • Marketing
  • Negotiation
  • Process flows
  • Delegation
  • Management
  • Sales background

Languages

Spanish
Professional Working

Timeline

Supervisor of Operations

Splash Express Of Santa Rosa
01.2015 - 09.2024

GED -

Montgomery High School
Miguel Balbuena