Miguel Balbuena
Santa Rosa,CA
Summary
Dynamic Supervisor of Operations with a proven track record at Splash Express Of Santa Rosa, excelling in lean practices implementation and fostering robust team management. Spearheaded initiatives that enhanced communication, reduced miscommunications, and significantly improved operational metrics. Skilled in negotiation and capital improvement management, adept at driving productivity and compliance.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
Splash Express Of Santa Rosa
01.2015 - 09.2024
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Monitored front areas so that questions could be promptly addressed.
Education
GED -
Montgomery High School
Santa Rosa, CA03-2009
Skills
- Recruitment and hiring
- Capital improvement management
- Lean practices implementation
- Production
- Marketing
- Negotiation
- Process flows
- Delegation
- Management
- Sales background
Languages
Spanish
Professional Working
Timeline
Supervisor of Operations
Splash Express Of Santa Rosa
01.2015 - 09.2024
GED -
Montgomery High School