Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Blanco Jr

Las Vegas

Summary

medical administrative professional with 3+ years experience in high volume call center and healthcare. Skilled in scheduling insurance verification, & EMR documentation. Known for fast pace efficiency and flexibility to work in any department

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Soleil Management LLC
  • Assisted customers with inquiries and issue resolutions to enhance customer satisfaction.
  • Processed transactions efficiently using CRM software to maintain accurate records.
  • Collaborated with team members to streamline communication and improve service delivery.
  • Adapted quickly to changing situations, demonstrating flexibility in a fast-paced environment.

Insurance Verification Specialist

Nevada Staffing Express
Las Vegas, NV
08.2022 - 05.2025
  • Verified insurance coverage and eligibility for patient accounts.
  • Utilized electronic health record systems to update and maintain accurate patient data.
  • Assisted patients with understanding insurance benefits and coverage options.

Medical Call Center Representative

AMG
Las Vegas, NV
2022 - 2024
  • Managed high-volume inbound calls, ensuring timely and accurate patient assistance.
  • Assisted patients with appointment scheduling and insurance inquiries to enhance service delivery.
  • Maintained detailed records of patient interactions in electronic health record systems for compliance.

Patient Service Representative

Tindercare
Las Vegas, NV
02.2020 - 05.2021
  • Assisted patients with appointment scheduling and insurance verification processes.
  • Managed patient inquiries through phone and in-person interactions, ensuring clear communication
  • Maintained accurate patient records using electronic health record systems.
  • Handled billing inquiries and resolved discrepancies efficiently, enhancing patient satisfaction.

Education

High School Diploma - E

Sierra Vista Highschool
Las Vegas, NV
06.2016

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Microsoft Excel
  • Payment processing
  • Scheduling
  • Appointment scheduling
  • Team development
  • Data collection

Timeline

Insurance Verification Specialist

Nevada Staffing Express
08.2022 - 05.2025

Patient Service Representative

Tindercare
02.2020 - 05.2021

Customer Service Representative

Soleil Management LLC

Medical Call Center Representative

AMG
2022 - 2024

High School Diploma - E

Sierra Vista Highschool