Miguel Cabrera
Fleming Island,FL
Summary
Highly competent operations manager possessing strong work ethic and excellent business sense with 13 years of military experience. Results-driven and resilient in developing teams while improving processes and increasing productivity. Talent for fostering and strengthening partnerships by delivering exemplary service in dynamic, fast paced settings. Successful background in maintaining daily business operations and bringing solid understanding of industry trends, excellent communication skills, and a forward thinking leader.
Overview
14
14
years of professional experience
Work History
Insurance Advisor
USHEALTH Group
11.2019 - Current
- Offered affordable and personalized individual health insurance plans and supplementary products to promote sales in seven states.
- Created and implemented business and marketing plans to develop long-lasting sources of clients by using referrals, special interests, and occupational groups in order to compile lists of prospects.
- Documented all clientele information, handled policy renewals, and maintained complete records of client communications through customer relationship management and archival software.
- Overhauled sales tactics and lead generation techniques to reach monthly, quarterly, and annual sales goals, increasing sales of new customers by 21% per quarter.
Engineer Squad Leader
Florida Army National Guard
05.2010 - Current
- Trained and lead soldiers in Combat Engineer tasks in order to increase combat effectiveness through mobility, counter-mobility, and survivability.
- Expertise in construction and clearing of obstacles utilizing problem solving skills and explosives.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Worked closely with local, state, and government entities to include FEMA and Florida Emergency Management during multiple hurricane relief and rescue operations successfully saving over 30 civilians within 13 years.
- Conduct all drivers training programs and maintain soldiers military driving licenses to ensure mission readiness.
- Certified heavy equipment operator for over 8 years with licenses in dozers, graders, front loaders, and more.
Regional Manager of Operations
Curative
10.2020 - 12.2022
- Oversaw South East Division's daily operations and supervised region's budget analysis and expenditures for COVID-19 Testing and Vaccination sites.
- Fostered and maintained lasting partnerships with county and state agencies to facilitate efficient community assistance by using strong issue resolution and dynamic communication skills.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth, successfully generating $63 million in revenue within 6 months.
- Monitored office workflow and administrative processes to keep operations running smoothly and increasing productivity and profitability while tightly controlling costs.
Education
High School Diploma -
Patriot Academy
Butlerville, IN04.2011
Skills
- Operations Planning
- Operational Efficiency and Safety
- Overseeing Personnel
- Budgetary Reviews
- Motivational Leadership
- Strategic Vision
- Sales Proficiency
- Microsoft Office Proficiency
- Supplier Performance Management
- KPI Metrics
- Project Management
- Multi-Unit Operations Management
Timeline
Regional Manager of Operations
Curative
10.2020 - 12.2022
Insurance Advisor
USHEALTH Group
11.2019 - Current
Engineer Squad Leader
Florida Army National Guard
05.2010 - Current
High School Diploma -
Patriot Academy
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