Miguel Cano
Sunland Park,NM
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Flix Brewhouse. Proven ability to enhance guest engagement and increase sales through effective upselling techniques. Strong work ethic complemented by cash handling expertise and a commitment to maintaining a professional appearance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Flix Brewhouse
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Package Handler
Mallory Metal Products
05.2022 - 07.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed verbal and written instructions to properly move and ship products.
Education
High School Diploma -
Santa Teresa High School
Santa Teresa, NM05-2024
BBA - Strategic Marketing
New Mexico State University
Las Cruces, NM05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Foreign language proficiency
Languages
Spanish
Native or Bilingual
Timeline
Server
Flix Brewhouse
11.2022 - Current
Package Handler
Mallory Metal Products
05.2022 - 07.2022
High School Diploma -
Santa Teresa High School
BBA - Strategic Marketing
New Mexico State University
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