Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel castellano

Phillipsburg,NJ

Summary

Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Dominos Pizza Inc. Excels in decision-making and team leadership, significantly improving service delivery. Skilled in money handling and fostering positive customer relations, achieving a cleaner, safer, and more organized store environment.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Dominos Pizza Inc.
10.2023 - 11.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Busser/Server

Anthony's Coal Fire Pizza
07.2016 - 04.2020
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Greeted customers and provided menus upon arrival to dining room.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

Associate of Arts - Liberal Arts

Essex County College
Newark, NJ
06-2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Dominos Pizza Inc.
10.2023 - 11.2024

Busser/Server

Anthony's Coal Fire Pizza
07.2016 - 04.2020

Associate of Arts - Liberal Arts

Essex County College

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Miguel castellano