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Miguel Dominguez
Suffolk,USA
Summary
Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Patient Access Representative
CHKD Hospital
Norfolk, USA
01.2023 - Current
- Managing patient registration, insurance verification, and authorizations, enhancing patient flow in high-volume pediatric hospital.
- Ensuring EMR accuracy and HIPAA compliance, facilitating safe and coordinated patient care.
- Serving as liaison between families, nurses, and departments, resolving complex inquiries to improve patient experience.
Medical Collector
FMA Alliance, Ltd
Houston, USA
01.2022 - 12.2022
- Negotiated payment plans and resolved medical billing disputes, ensuring patient satisfaction and timely collections.
- Managed patient account inquiries and resolved billing discrepancies effectively.
- Coordinated payment plans and collections with patients and insurance providers.
- Utilized electronic billing systems to track payments and outstanding balances.
Patient Access Representative
Medix Staffing Solutions
Houston, USA
01.2019 - 12.2019
- Verified insurance coverage to facilitate treatment services and documented medical necessity.
- Prepared discharge paperwork and coordinated care communication to ensure seamless patient transitions.
- Facilitated patient check-in process and verified insurance information.
- Scheduled appointments and managed patient flow efficiently.
- Provided exceptional customer service to patients and families.
Patient Access Representative
The Hospitals of Providence
El Paso, USA
01.2017 - 12.2018
- Scheduled diagnostic tests across multiple facilities to streamline patient access.
- Maintained secure electronic medical records to ensure compliance and support efficient patient care.
- Managed patient check-in and registration processes efficiently.
- Assisted patients with insurance verification and eligibility inquiries.
- Coordinated appointment scheduling using electronic health record system.
Education
Undergraduate - Nursing Studies
Houston Community College
Houston, TXAssociate Degree - Nursing (RN)
Fortis College
Norfolk, VA09-2026
Skills
- EMR Documentation
- HIPAA Compliance
- Medical Terminology
- Patient Advocacy
- Crisis Management
- Bilingual Communication
- Team Collaboration
- Customer service
- Insurance verification
Certification
- RN Candidate, Virginia Board of Nursing
- BLS/CPR Certified, American Heart Association
- Fluent in Spanish & English (Written & Verbal)
LANGUAGES
English: Professional
Spanish: Native/Bilingual
Timeline
Patient Access Representative
CHKD Hospital
01.2023 - Current
Medical Collector
FMA Alliance, Ltd
01.2022 - 12.2022
Patient Access Representative
Medix Staffing Solutions
01.2019 - 12.2019
Patient Access Representative
The Hospitals of Providence
01.2017 - 12.2018
Associate Degree - Nursing (RN)
Fortis College
Undergraduate - Nursing Studies
Houston Community College
LEADERSHIP EXPERIENCE
- Manager, Peter Piper Pizza, Led 15+ staff; managed scheduling, labor costs, and compliance.
- Cashier Assistant, Costco Wholesale, Optimized workflow and customer service in high-volume retail.
- Key Holder, Bath & Body Works, Managed store operations and conflict resolution.
Deans List
I made the deans list twice while attending Fortis college. I maintained a 3.7 GPA.
AWARDS & HONORS
Deans List
LEADERSHIP EXPERIENCE
- Manager, Peter Piper Pizza, Led 15+ staff; managed scheduling, labor costs, and compliance.
- Cashier Assistant, Costco Wholesale, Optimized workflow and customer service in high-volume retail.
- Key Holder, Bath & Body Works, Managed store operations and conflict resolution.
Deans List
I made the deans list twice while attending Fortis college. I maintained a 3.7 GPA.