Tyesha Weaver
Lithonia,GA
Summary
Compassionate Healthcare Professional experienced in supporting patient care and front-office operations within clinical environments. Enhanced patient experiences through effective communication, efficient care coordination, and strict adherence to HIPAA compliance. Delivered exceptional patient support by managing patient intake, accurate EMR documentation, and insurance verification.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
South DeKalb Family Physicians
Decatur, GA
08.2022 - 04.2026
- Facilitated daily patient access and front-office operations in busy primary care practice
- Register and check in patients, verify demographics, and maintain accurate EMR documentation
- Schedule appointments, follow-up visits, and referrals while coordinating provider calendars
- Verify insurance eligibility, collect co-pays, and assist with authorization-related processes
- Guided patients through check-in, updated medical information, and prepared for appointments
- Maintain accurate documentation, HIPAA compliance, and patient confidentiality
Front Office Specialist
Atlanta Heart Specialists
Tucker, Georgia
04.2020 - 04.2022
- Managed patient scheduling and appointments for cardiology consultations and procedures.
- Coordinated communication between patients and medical staff for optimal service delivery.
- Processed patient information and insurance details to ensure accurate record-keeping.
- Maintained a clean and organized front office environment to enhance patient experience.
- Addressed patient inquiries and resolved issues promptly to ensure satisfaction.
Front Desk Coordinator / Patient Services
Summit Spine and Joint Center
Atlanta, GA
04.2018 - 04.2020
- Managed intake and scheduling for 75+ patients daily
- Coordinated care among patients, providers, and clinical staff to streamline communication and enhance service delivery
- Verified insurance, authorizations, and patient medical information to facilitate smooth patient intake and reduce delays
- Trained new hires on patient access procedures and privacy standards to ensure compliance and improve patient experience
- Provided compassionate support to patients during visits
Patient Access / Front Office Coordinator
Stone Mountain Family Medicine
Stone Mountain, GA
01.2017 - 12.2018
- Oversaw front-office operations for busy family medicine clinic, ensuring seamless patient experience
- Coordinated patient scheduling, registration, and medical record requests to enhance workflow efficiency
- Cultivated strong patient relationships through compassionate communication, fostering trust and satisfaction
- Developed patient rapport by actively listening and addressing concerns
Education
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy
Tampa, FLHigh School Diploma -
Georgia Connections Academy
Duluth, GASkills
- Patient Registration
- Patient Intake & Assessment
- EMR documentation
- Insurance verification
- Insurance Authorization
- Patient Scheduling
- Scheduling & Care Coordination
- Team collaboration
- Patient education
- Patient Care Support
- Front Office Operations
- HIPAA Compliance
- Infection Control & Safety
- Team collaboration
- Phone and email etiquette
- Phone and email etiquette
Clinical And Patient Care Skills
- Patient Care Support
- Patient Intake & Assessment
- Vital Signs Monitoring
- EMR Documentation (Epic, eClinicalWorks)
- Patient Transport & Assistance
- Infection Control & Safety
- HIPAA Compliance
- Patient Communication & Education
- Medical Office Procedures
- Scheduling & Care Coordination
- Team Collaboration with Nurses & Providers
- High-Volume Clinical Workflow
Timeline
Patient Access Representative
South DeKalb Family Physicians
08.2022 - 04.2026
Front Office Specialist
Atlanta Heart Specialists
04.2020 - 04.2022
Front Desk Coordinator / Patient Services
Summit Spine and Joint Center
04.2018 - 04.2020
Patient Access / Front Office Coordinator
Stone Mountain Family Medicine
01.2017 - 12.2018
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy
High School Diploma -
Georgia Connections Academy