Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Miguel Escamilla

tucson,AZ

Summary

A dynamic leader with a proven track record at Casino Del Sol Resort, excelling in enhancing operational efficiency and customer satisfaction. Expert in cost reductions and staff management, I spearheaded initiatives that significantly improved team collaboration and profitability. Skilled in business administration and leadership, my strategies fostered a robust environment for revenue growth and process improvements.

Overview

30
30
years of professional experience

Work History

General Manager

Casino Del Sol Resort
Tucson, Arizona
08.2023 - Current
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.

Director of Security

Casino Del Sol Resort
Tucson, Arizona
08.2001 - 08.2023
  • Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
  • Conducted regular staff training on security policies and procedures.
  • Investigated security incidents to determine root cause, impact, and recommend remediation plans.
  • Implemented an incident response process to ensure timely resolution of security issues.
  • Performed vulnerability scans on networks and systems to identify any potential threats or weaknesses in security posture.

Security Manager

Casino Del Sol Resort
Tucson, Arizona
04.1996 - 08.2001
  • Developed and enforced security policies, procedures, and protocols to protect confidential information.
  • Conducted regular staff training on security policies and procedures.
  • Implemented an incident response process to ensure timely resolution of security issues.
  • Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.

Security Officer

Casino Del Sol Resort
Tucson, AZ
10.1994 - 04.1996
  • Checked for safety hazards and took corrective action when necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Education

Bachelor of Science - Emergency Management Homeland Security

Grand Canyon University
Phoenix, AZ
05-2025

High School Diploma -

Marana
Marana, AZ
05-1990

Skills

  • Safety protocol
  • Cost reductions
  • Profit and loss accountability
  • Problem resolution
  • Risk mitigation
  • Sound judgment
  • Departmental operations management
  • Business administration
  • Advertising and marketing
  • Budget analysis
  • Team player
  • Revenue and market expansion
  • Staff management
  • Data review
  • Process improvements
  • P&L management
  • Vendor partnerships
  • Employee development
  • Leadership and team building
  • Effective leader
  • Labor cost controls
  • Time management
  • Administrative skills

Accomplishments

  • Dean's List Fall of 2020
  • Director of the Quarter third quarter of 2022 ( April, May, June)

Timeline

General Manager

Casino Del Sol Resort
08.2023 - Current

Director of Security

Casino Del Sol Resort
08.2001 - 08.2023

Security Manager

Casino Del Sol Resort
04.1996 - 08.2001

Security Officer

Casino Del Sol Resort
10.1994 - 04.1996

Bachelor of Science - Emergency Management Homeland Security

Grand Canyon University

High School Diploma -

Marana

Similar Profiles

CREATE PROFILE
Miguel Escamilla