Miguel Franco
Goodyear,AZ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Highly skilled in providing accurate and impeccable service to tables of all sizes. Committed to meeting customer needs, driving satisfaction, and fostering long-term loyalty.
Well-rounded Bartender skilled in delivering exceptional bar services and providing genuine hospitality to guests. Comfortable multitasker with a talent for juggling competing priorities. Polished in crafting specialty cocktails and contributing creative ideas to new menus.
Overview
1
1
year of professional experience
Work History
Bartender/Server
Bogota Beer Company
Bogota, Colombia
01.2021 - 10.2021
- Verified customers' identification cards to ensure compliance with age restrictions for alcohol service.
- Managed and tracked inventory for alcoholic beverages including liquor, beer, wine, and other drink items.
- Provided excellent customer service and greeted customers.
- Processed payments accurately and efficiently with POS system.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties including restocking supplies.
- Handled customer complaints with a professional approach.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Education
Bartending/mixology - Bartending
Bartending School of Arizona
Tempe, AZ07-2024
Associate of Arts - Culinary Arts
Politecnico Internacional
Bogota, Colombia04-2021
Skills
- Payment Processing
- Health codes compliance
- Suggestive Selling
- Basic accounting
- Food Running
- Food Preparation
- Menu Memorization
- Beverage Preparation
- Food Service
- Maintaining a clean bar
- Outgoing Personality
- Conversant in spanish/english
- Cash and credit transactions
- Inventory
- Complex Problem-Solving
- Courteous
- Anticipating guest needs
- Multilingual in spanish/english
- Performance Improvement
- Customer Service
- Engaging personality
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bartender/Server
Bogota Beer Company
01.2021 - 10.2021
Bartending/mixology - Bartending
Bartending School of Arizona
Associate of Arts - Culinary Arts
Politecnico Internacional
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