Miguel Garcia
Byron
Summary
Dynamic professional with a proven track record at Graff Chevrolet Durand, excelling in customer service and team leadership. Enhanced operational efficiency through strategic planning and effective training programs, driving sales growth and improving customer satisfaction. Skilled in money handling and fostering a collaborative work environment, ensuring high employee engagement and performance.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Graff Chevorlet Durand
06.2024 - Current
- Assisted in managing daily operations and ensuring seamless customer service experiences.
- Coordinated staff schedules to optimize workflow and enhance team productivity.
- Implemented inventory management processes to maintain optimal stock levels and reduce shortages.
- Supported sales team by providing product knowledge and addressing customer inquiries effectively.
- Trained new employees on operational procedures and best practices for customer interactions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Job Site Supervisor
Sherman Heating And Cooling
06.2022 - 06.2024
- Supervised daily operations to ensure compliance with safety regulations and project specifications.
- Coordinated work schedules for team members, optimizing labor resources for project efficiency.
- Conducted regular inspections of job sites to identify hazards and implement corrective actions promptly.
- Trained new crew members on safe work practices and operational procedures, enhancing team performance.
- Managed equipment usage and maintenance to minimize downtime and extend asset lifespan.
- Improved construction project efficiency by implementing effective scheduling and resource allocation strategies.
Manager
Graff Chevorlet Durand
02.2014 - 01.2022
- Directed daily operations to optimize workflow and enhance team productivity.
- Implemented training programs to improve staff performance and service quality.
- Analyzed customer feedback to identify areas for service enhancement and drive satisfaction.
- Managed inventory systems to ensure accurate stock levels and efficient resource allocation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Associate's Degree - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL11-2026
High School Diploma -
Byron High School
Byron, MI06-2009
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Team motivation
- Sales strategies
- Strategic planning
- Sales growth
Certification
- Certified Jobsite Supervisor, Sherman Heating & Cooling - 2022- present
- Scissor Lift & Boomlift Certification
Timeline
Assistant Manager
Graff Chevorlet Durand
06.2024 - Current
Job Site Supervisor
Sherman Heating And Cooling
06.2022 - 06.2024
Manager
Graff Chevorlet Durand
02.2014 - 01.2022
Associate's Degree - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Byron High School
Similar Profiles
Maria SciackitanoMaria Sciackitano
Private Caregiver at ANN GRAFF and JEROLD GRAFFPrivate Caregiver at ANN GRAFF and JEROLD GRAFF
Dhamari NoriegaDhamari Noriega
Insurance Customer Service Representative at O'Reilly ChevorletInsurance Customer Service Representative at O'Reilly Chevorlet
JESSICA PIAZZAJESSICA PIAZZA
SERVICE ADVISOR at Ferman ChevorletSERVICE ADVISOR at Ferman Chevorlet
Sydney ObergSydney Oberg
Receptionist at Comprehensive Care Medical LLCReceptionist at Comprehensive Care Medical LLC
Susan MalcomSusan Malcom
Dealer Relationship Manager/Loan Underwriter/Department Manager at Midsouth Community Federal Credit UnionDealer Relationship Manager/Loan Underwriter/Department Manager at Midsouth Community Federal Credit Union