Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Miguel Gone

La Feria,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Customer Service Representative

TaskUs
Harlingen, TX
12.2021 - 06.2022
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Veterinary Assistant

Altas Palmas Animal Clinic
Harlingen, TX
01.2021 - 12.2021
  • Answered owner animal health questions and advised on best care practices.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Assisted senior staff with blood analyses and physical assessments.
  • Bathed and dipped dogs afflicted with [Type] parasitic infections and applied specific medications for itch relief.
  • Administered medications to animals in treatment and documented changes in condition.

Education

High School Diploma -

Harlingen High School South
Harlingen, TX
08.2016 - 06.2020

Skills

    Flexible and Adaptable

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Certification

Certified Veterinary Assitant

Timeline

Customer Service Representative

TaskUs
12.2021 - 06.2022

Veterinary Assistant

Altas Palmas Animal Clinic
01.2021 - 12.2021

Certified Veterinary Assitant

06-2020

High School Diploma -

Harlingen High School South
08.2016 - 06.2020

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Miguel Gone